Reviews
Very professional and knowegable service. Malinda is...
Very professional and knowegable service. Malinda is exceptional. I know service team for over 13 years and they are constantly awesome. Will always recommend as a place to go with Lexus maintenance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your lovely review and loyal business! We're so glad to hear that the Fields Lexus Glenview team has been able to earn your confidence and support over the years, and we appreciate your kind words. See you next time!
All work was done according to plan that was agreed upon...
All work was done according to plan that was agreed upon when the car was dropped off. Jesse called when the work was completed and to get authorization for additional work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reviewing Fields Lexus Glenview! We're glad to hear that our team made your visit smooth and seamless. Thank you for your business, and see you next time!
We just purchased our first Lexus. Brad and Howard were...
We just purchased our first Lexus. Brad and Howard were a pleasure to work with and made the process seamless. We look forward to a long relationship with Fields Lexus Glenview.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review, and congratulations on your first Lexus! We're delighted to welcome you to the Fields Lexus Glenview family. Safe travels in your new ride, and come back again next time!
Thank you for your review, and congratulations on your first Lexus! We're delighted to welcome you to the Fields Lexus Glenview family. Safe travels in your new ride, and come back again next time!
Howard was great when it came to getting me familiar with...
Howard was great when it came to getting me familiar with all the new electronics in my new Lexus. He was courteous, patient and professional and knew the car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We are thrilled to hear that Howard went the extra mile to assist with your new vehicle. Drive safely, and we hope to see you back at Fields Lexus Glenview down the road!
MALINDA is THE BEST always totally satisfied she’s...
MALINDA is THE BEST always totally satisfied she’s terrific she follows up on everything in fact the whole service dept is really good and nice
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your review means so much to us! We strive to go above and beyond for our guests and will make sure Malinda knows her commitment to customer satisfaction was recognized. Thank you for choosing Fields Lexus Glenview!
Fields Lexus Glenview provides wonderful individualized...
Fields Lexus Glenview provides wonderful individualized service. Jim provided excellent service. He cares about his clients. He always kept me informed and answered all my questions. He even made sure to give me a tutorial on how to use all the features in the car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful review, Ari, and for trusting the Fields Lexus Glenview team with your business! We'll be sure to pass your kind words along to Jim. Come back soon!
It was a pleasure to do business with my salesman, Nate...
It was a pleasure to do business with my salesman, Nate Bomba and the tech specialist, Howard Merton. Nate is a great sales person and was easy to work with. Howard got me in the car and was very patient and extremely knowledgeable explaining all the technical and safety features. He really made sure I was comfortable with my new car. This was the most thorough lesson I ever had on a new car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad you enjoyed working with the Fields Lexus Glenview team, and we hope you love your new vehicle! Thank you for trusting us to help you find it. We wish you many safe and happy miles - and if there's anything else we can do for you, don't hesitate to give us a call!
Highly professional staff who are very friendly and...
Highly professional staff who are very friendly and knowledgeable. While I was waiting, their car tech. proactively started showing me various features of my car that I was not aware of! What a delight! Also, for certain services, they not only wash your car, they also top off your tank with gas!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review. We do our best to exceed our customer's expectations and make their visits easy and hassle-free. Thank you so much for supporting us here at Fields Lexus Glenview. We are looking forward to your next visit!
Fast and speedy service, Marvin was polite, courteous,...
Fast and speedy service, Marvin was polite, courteous, and explained all repair work in detail.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We strive to provide an excellent service experience and it sounds like Marvin and the team hit the mark during your recent visit! Thank you for doing business with us and for leaving a review - we hope to see you again next time! - the Fields Lexus Glenview team
Customer review
Excellent customer service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Taiwo - Thank you for the great review! We are thrilled to hear that you had such a successful experience working with the Fields Lexus Glenview team. Drive safely, and we hope to see you back again down the road!