Fields Lexus Glenview

Yesterday I purchased a ES300H and couldn't be happier. the car buying experience was outstanding. When I mentioned to the salesman that I have difficulty seeing in low light situations and was thinking of getting the upgraded headlight package, he suggested that I return to test drive the car after dark. He felt that the standard headlights (which are a big improvement over the headlights in my previous Lexus) would suffice. He was correct. Whereas, others might have been happy to give me what I thought I wanted, he was more interested in guiding me to get what I really needed. I bought the extended warranty and the tire protection plan the morning of my purchase. This was a stroke of luck because no sooner did I drive away from the dealership I landed in a pothole and got a flat tire. Despite not having processed paperwork, the dealership quickly replaced the tire under the warranty and now all is well and wonderful!

I have given Jose a 5 star rating because he is very knowleagable when it comes to my Lexus 350. I went to another dealer in the past and nothing beats the service I get at Bredemann! I think Jose is a great asset to your company!

Just purchased a new Lexus GX460 from Brad Bildsten at Bredemann, and the entire process was such a positive experience. From our first visit to the showroom to the later test drive, and finally to our negotiations, Brad was very professional, knowledgeable, patient and best of all, really honest and laid back through the entire process. Quite frankly, it was exactly the experience we were hoping for, and we are left feeling we received a great value. I highly recommend Bredemann Lexus and Brad Bildsten in particular for anyone looking for an easy and positive car buying experience. I know we will return to this dealer again in the future.

"THANK YOU" so very much Bredemann Lexus Personnel Sales Consultant Edgar Rodriguez and Sales Manager Rick Lewis for providing excellent customer service during, as well as, after the purchase of my car! I truly appreciated your being professional, knowledgable and patient making my car purchase a great experience! In addition, Jim Dyra and Michael Shparago were also extremely friendly and helpful. Thank you very much, for going over and beyond - I am very happy with my car purchase! I highly recommend a visit to Bredemann Lexus in Glenview. Appreciate you and thank once again! Sincerely, The Wojcik Family

The level of customer service Christine provided me went above and beyond my expectations. I had a slow leak coming from my tire and she helped address the problem right away. She provided me with exact estimates on time and cost, explaining everything succinctly while being kind and understanding of my situation. I was expecting the job to take an hour, but took only 20 minutes. In that sense, I felt like my issue was prioritized and resolved in no time. I truly appreciate service reps like Christine because she holds her job to a very high standard and is absolutely accommodating, which I cannot say for a lot of other service reps I've dealt with in the past. On top of that, she had a great personality and works efficiently to make sure everything was correct and that you're happy. Experiences like this make me appreciate the Lexus brand and I look forward to my next service.

Sale Consultant Edgar Rodriguez was outstanding to deal with. He was very friendly, informative and patient. He made the vehicle transaction and negotiation enjoyable. Will deal with Edgar and the dealership in the future. Many Thanks!

Jose is very knowledgeable and is always ready to help. I get great customer service from Jose ever time... He is very dedicated in making sure the customer is satisfied..

Malinda is an exceptional Service Consultant! She is always quick to return phone calls and to set up appointments when needed. She is a pleasure to work with! Christine Hackl is also an outstanding Service Consultant! She works hard to get things accomplished quickly and efficiently. She is always happy to help! Howard Meron is extremely knowledgeable and is a valuable resource! If you buy a Lexus from Bredemann, he is the person to see! He is extremely patient and takes time to go over every detail of the car and its features.

Walter Ohlson was very polite and responsive in the process of negotiation, and patiently answered on all multiple questions. His level of expertise is very high, and as a result, me and my wide leased the new NX300. We recommend Walter Ohlson to all our friends! Gennady Plavnik

If you want your Lexus to be in good hands, you have to go see Mr. Jose Montanez at Bredemann Lexus in Glenview. He is very knowledgeable, polite and honest. HE IS THE BEST !!! I had my RX 350 serviced in December and as usual I am very happy with the service experience.