INFINITI of Hoffman Estates

I went in to look at a used car that wasn't an Infiniti, even though I wasn't buying a more expensive car every employee I interacted with treated me like any other customer. It was a very busy day and I was constantly offered snacks and drinks and everyone apologized for the wait, which didn't bother me. Everyone I worked with was patient and friendly and helped me out.

As expected, Walter Watts took care of me again. This is my 4th Infiniti I've leased in the last 12 years, and it's great having someone at the dealership that appreciates your business. I kind of miss the days of haggling with car dealerships, but with Walt, there's no need. I know I'm getting a great vehicle, at a great price. And their service department cant be beat.....any small issue that has come up, they take care of it immediately. It's a good feeling not worrying if you could of done better at another dealership.....great vehicles, and Walt is always professional, courteous, and looking out for the customer.

It was my first time leasing a car and Walt explained all my options in detail so I can make the right decision that works for me. He knows everything about the car and went through all the features and how each one functioned. He made the whole purchasing process simple. If you are shopping for a new or used car I would definitely recommend Walt at Hoffman Estates Infiniti dealership.

Andrew Richter and the team at Inifinti of Hoffman Estates, made the whole buying process quick and easy. They located the exact car I wanted. No games, no hassles made the whole experience enjoyable. Service at its Best!

My wife and I were first time car buyers and Andrew Richter was very helpful with regarding to helping us find a car to fit what we were looking for. The experience with Infiniti and Andrew was very smooth and we would definitely look at purchasing from this dealership again.

I first purchased a car here in 2007. I just purchased my third car from Infiniti of H.E. The service department always bends over backwards. They make you feel like you are their only customer! Purchasing a vehicle is also a very professional, friendly, fair experience.

I recently purchased a 2016 QX60 from Infiniti of Hoffman Estates and I must say my parents and I were both blown away with the team work from the crew! To Infiniti and beyond should be their slogan because Trisha, Nina, Rick ,and Mike went over and beyond to make sure that my parents and I were well informed and exceeded my expectations. Thanks again

Flew in to purchase a car sight unseen…crazy, huh?...I think NOT! The price was better than all competition (minus the shady dealership in “Crooklyn”). The car was described accurately on their website. Trisha (Sales) happily filled in the blanks from this skeptical buyer. Trisha and Ryan (Finance) were a real joy to deal with. Trisha even conveniently picked me up from the airport area Hotel going way above and beyond making my life so much less complicated...talk about NO hassle! They answered all my questions about the vehicle and took the time to make sure I was happy and comfortable. Detail guy caused a dead battery so they replaced it for priceless peace of mind for the long drive home! Since initial inquiry to a question I had later at the DMV Trisha made herself constantly available so that I had no anxiety. Great all around experience… well worth the 15 hour drive back home. I flew in, got picked up, and drove out of this classy dealership with my new car the same day...everyone has time for that! Why deal with Craigslist scammers when you can get the Craigslist price at a reputable dealership?!!! By the way, the car rides like a dream...I could not be happier. :-)

Easiest car buying experience we've had. In and out in 3 and one half hours. No hassling about anything. Daniel Blanchfield, our salesperson, was knowlegeable and trustworthy.

Had a pleasant experience at infinity with Walt Watts He was very knowledgeable and informative about the car we purchased and took the time to explain the functionality and operation of all the options in the vehicle. Would buy another car from him and will recommend others to do so as well. Thanks Walt and staff.