INFINITI of Hoffman Estates

Tony Guzman was recommended by a friend as a "good salesman" that would take care of us. We had been to 4 dealerships and this would be the 5th. Tony met us right away and took great care of us from start to finish. He also worked out the financing for us. He was straight forward and honest. I would refer any family member or friend to Tony as I feel he would take exceptional care of their needs.

I'm satisfied with my purchase of a 2012 M37x. I came to the dealership from some distance. Walt described the car accurately. They met all of my expectations.

This was our second purchase from Infiniti of Hoffman Estates and Walter made the car buying experience an ease. He took the time to show my wife and I several vehicles that he felt may fit our needs. Once we settled on a vehicle Walter, Ryan, Michael, and Nina, made sure every detail was to our satisfaction. I would highly recommend purchasing a vehicle from Infiniti of Hoffman Estates.

From beginning to end, the whole process was painless and quicker than I ever thought it could be. I had been dreading car shopping because past experiences were tedious and time consuming. I couldn't believe how fast I drove off the lot. The staff was very friendly and helpful. Even though I was buying a used car, I still felt very welcome and the customer service was great. I also can't stress enough how great Ryan was with the financing. I will definitely be coming back for any future car needs.

Best car buying experience I've ever had and would highly recommend the Hoffman Estates Infiniti Dealer. All the staff especially Walter, Nina, & Ryan made this a simple process and am a very happy owner of a QX50.

I had turned in my lease ending G37XS and was not intending to replace at this time. I happened to look at the Q50S and was impressed. I got home talked to the wife and called Walt for a quote. I told him where I wanted to be and we hashed out a seal within 10 minutes on the phone. They did not have the color I wanted but were able to get the red one from another dealer so I drove back to the dealer and they took me right away and papers were signed and completed within a 1/2 hour and the car was clean and ready at the same time. This is my 3rd Infiniti and working with people like Walt along with a great product is why I come back. His follow-up was great and I highly recommend Walt and the Hoffman Estates dealer Ted Piwko

The thought of purchasing a new vehicle is such a painful thought. My husband and I had a terrible experience at a local Infiniti dealer in Lake County so we thought the visit to Infiniti of Hoffman Estates would be the same; well we were VERY wrong. The team at Infiniti of Hoffman Estates provided the BEST customer service experience I have ever had with any dealership. They exceeded my expectations through out the process of our purchase, from the moment we arrived at the dealership to the moment we happily left with our Q50. The finance piece of the transaction was efficient and quick, no games played like the first Infiniti dealership we had spoken too. Tony Guzman was extremely knowledgeable, understood our price range and made it happen! If you are purchasing a new or used vehicle, Infiniti of Hoffman Estates should be your #1 choice, at least I know it will be for my family from here on out. Thank you again to the team that made this customer extremely happy, I look forward to purchasing another car with this team in the future.

I was shopping for a Mustang Convertible to satisfy my "bucket list". Walter made the purchase activity comfortable, quick and painless and then went out of his way to deliver the vehicle to my home some twenty miles away. Several days later he contacted me to provide the convertible "boot" which the previous owner had not left in the car. This is service beyond my expectations.

We had a great experience with Walter, Nina Giwargis and James Kieras . The whole staff was fabulous. Walter is a very calming person in what can be a very nerve wracking time. He listened to us and helped with all our needs. Nina, and James helped us finish up and get moving quickly and efficiently. We will 100% start our next car search with Motorworks.

A very pleasant and fast process of buying a new car. I went in there yesterday at lunch time for a test drive and was able to call that car my own 2.5 hours later.