Reviews
Great service Great people to deal with love purchasing
Great service Great people to deal with love purchasing my vehicle there see you again soon
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Plenty of cars and trucks to choose from and a friendly
Plenty of cars and trucks to choose from and a friendly staff to go with it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Enjoyed the sales process.
Enjoyed the sales process. The salesman kyle was a great host with my time. Relaxed atmosphere and no pressure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealership!
Great dealership! From the beginning to the end, it was a good experience. I traded in my F150 to get a used F250 Super Duty.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jose Castillo was absolutely fantastic to work with.
Jose Castillo was absolutely fantastic to work with. Knowledgeable about the product, and financing process. He helped me through ordering a truck at first, then found just what I was looking for sooner! He responded quickly when I texted or called and always pleasant! Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome people at Lufkin ford.
Awesome people at Lufkin ford. This was my 7 th vehicle I have purchased from them. Great service and financing thru ford. Will not go anywhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Michael Taylor was awesome to work with.
Michael Taylor was awesome to work with. Easiest purchase ever !! I would recommend them to anyone
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Michael sold my wife and I, a 2018 F-350 6.
Michael sold my wife and I, a 2018 F-350 6.7 Powerstroke Dually Diesel with like 72k miles. This was in August of 2022. I expected small issues since it was used but supposedly had been through their 172 point service inspection. We left for Montana like 2 weeks after purchase. Took it into Kalispell Ford in Montana to be checked for services when we arrived. Same 172 point inspection came up with $9,900 dollars in needed repairs two of which are major where the engine needs to be removed. Not realizing they only sold us the Powertrain warranty vs $600 more for the premium care, the repairs are not covered. Called store and tried to work with (GM Walt to no avail he basically told me tough luck). So they sold me a lemon that they obviously knew needed major work then didn't even sell me the correct warranty knowing it would need alot of repairs. This is not what I would expect from a major Ford Franchise Dealership.Not just unhappy customers but bad practices by their staff and owner. Steve & Carolyn Caution ⚠️
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great dealership!
Great dealership! From the beginning to the end, it was a good experience. They helped my place an order for a new 250 Super Duty and stuck to the agreed price when it came in. They didn't try to add some upcharge, like so many dealerships do now days. I highly recommend these folks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Courteous friendly service.
Courteous friendly service. They made my purchase simple and seamless. I am totally satisfied with my new vehicle
- Customer service —
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
