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Lufkin Ford

(46 reviews)
Visit Lufkin Ford
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:30am–1:00pm
Sunday Closed Closed
New (936) 465-9919 (936) 465-9919
Used (866) 492-8269 (866) 492-8269
Service (866) 493-4688 (866) 493-4688

Reviews

(46 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lufkin Ford from DealerRater.

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Great people

Always very friendly staff never felt pressured for anything will continue to do business here! Sales service or just a quick question they are there for you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for you business and your review. We are very pleased you had such a great experience.

Took care my financial issue

They fix the problem that was created by the system about interest rate. People were very nice showing interest of making me happy as a customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so pleased to hear that our employees took good care of you and you left happy. Thank you for the review and the kind words.

Wonderful experience

Al Meyer Ford has the best customer service around. Total buying experience was awesome from sales to finance. If you are looking for a new or used car stop by Al Meyer Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time to leave a review and saying such kind words. We appreciate your business and look forward to seeing you again soon.

No Pressure Sales - Just Good Ol' Down Home Deals

Save yourself the time and aggravation of going to other dealerships and buy from Al Meyer Ford in Lufkin, Texas . I not only bought one new truck from them, I saved enough on the first truck, so I bought another before I left that day!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for you business, we hope you are enjoying both of your vehicles! Thank you for the kind words and review, we are looking forward to helping you with all your service needs as well.

Service Department

Bought our 2014 F350 truck from AL MEYER FORD; engine light kept coming on. Just wanted to give the Service Dept. Manager Vickie and Mechanic Td a thumbs up. Staff was very friendly and attentive to our problem. They both really were very helpful and professional. Problem solved. We highly recommend them and give them a pat on the back. Good work! Sincerely, Rhonda and Ronnie

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so please to hear that Vikki and TD took care of your vehicle needs and got you back on your way. Thank you so much for the kind words in your great review.

Expect the best at Al Meyer Ford

Gotta take a minute and brag on service at Al Meyer Ford. If you know me, you know I LOVE my vehicles. My SHO is turning over 80K miles this week. Had it in for oil change at Al Meyer Ford. In the process of rotating the tires, the key to the wheel locks got striped. I considered it "wear and tear". Vikki, the service manager wouldn't have ANY OF THAT. Not only did she order a replacement, but she put me in a loaner car.(no way to change a flat). When the replacement key came in, it striped too! Long story short, they ordered a whole new set of locking lugs and key, pounded the old ones off and replaced. Never once did anyone point a finger at another shop or try to up sell me anything I didn't need. Must have been 4 people from service that came by when I picked up my car to make sure I was happy. If YOUR car needs a new service home, give AL Meyer Ford a try.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.