Reviews
Was told my loan would be approved only if I took the...
Was told my loan would be approved only if I took the extended warranty. Confirmed with loan office and they told me this was not true. Now they’re only willing to prorate something I never wanted. I’m a first time car buyer so I didn’t know any better on what to look or ask for. I was definitely taken advantage of. Absolute terrible customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great experience I will never forget
I went in with a problem. . They cared about what I was dealing with and went out of their way to make sure it was corrected. Not only did they fix the problem, they won me over. My whole attitude is totally different about this dealership. Jerald Hale, Carl Crane, Jose Castillo, Ben Boyle, and Chris (service dept.) are absolutely the best to work with. Not only was my daughter's problem fixed, I ended up leaving in a brand new car. The experience was truly a blessing. If you have questions, give them a chance and you will leave with a smile on your face just like I did.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oh Betty we just love you! You are such a sweet kind person and now one of our wonderful happy customers. Thank you for giving us a chance on your daughters vehicle and for coming back and buying that Beautiful Expedition. We appreciate you as a customer and for taking time to write such a kind review, we look forward to seeing you again.
Sales and service
Needed help with hose leaking on AC, service dept showed me what was the problem, gave me options discussed price up front. Totally trust this team. Carl has a great crew.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so pleased that you had such a great experience with us while your vehicle was in our service department. We appreciate your business and thank you so much for the review and the five stars!
Satisfied
Got my truck in right away. I thought it would take all day but was done by noon. The service department was professional and very attentive.! I’ll be going back for all my work on my truck.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
So good to hear you had such a great experience while you were hear with us at Al Meyer Ford. Thank you for the review and for taking time to leave a review. We appreciate you!
Service Dept
Couldn’t ask for a better customer service experience every time I come into have vehicle checked. If the front doesn’t know the answer they get the technician to come and explain
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
So good to hear you had such a great experience with our service department. Thank you for the review, rating and for being our customer.
Great Business
This dealership has always gone the extra mile to meet any sales or service needs we have. Have been doing business with them for 20+ years
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking time to leave us a review. We appreciate your kind words and your business.
Great people
The sales people helped me a lot. They got me what I wanted and I was very pleased with my finance lady she was amazing! I knew what I was and she answered all my questions. I will definitely go back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words, we are so glad that you were pleased with our sales and finance team. We appreciate your business and look forward to seeing you again.
Great overall dealership
Everything at this place has been great. They are very nice and thorough through everything they did here at al Meyer Ford. I will definitely be back
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Eddie for the kind words. We are so pleased that you had such a great experience with us here at Al Meyer Ford. We look forward to seeing you again soon.
Wonderful
Our finance lady was totally the greatest. The sales people took really good care of us and helping us find what we were looking for. The financial manager really came through for us. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle and thank you for the review. We are so happy to hear you were pleased from the sales staff to the finance department.
Wonderfu
Love my dealership and service manager they did a good job and was very friendly and washed my truck also will always get my truck services done here at al Meyer Ford
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad that you are pleased with our Dealership and our Service Department. Thank you for the five stars.