Reviews
Went in for an oil change.
Went in for an oil change. Started smelling something while driving. Turns out they didn?t replace the oil cap or dipstick. My engine is covered in oil. Oil was empty.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Pleasant buying expedience at the Hendrick dealership
Pleasant buying expedience at the Hendrick dealership both during and after. Sean my salesman took his time with me, no pressure, I felt he was totally there for me. I test drove several new Jeep Wrangler Willys both in town and on the highway. Sean was knowledgeable, friendly, professional and accommodating. For the final test drive ?just for fun? I asked to drive the Mojito Green 2 Dr Willys with the 35? tire pkg for ?a few blocks? thinking it would be a rough ride and not for me. . Well it was great and turns out it was the longest test drive. I knew that was the one for my wife & I for a fun vehicle. I negotiated a good solid deal with Sean and his sales manager Bobby P., a great guy too, and so I bought it. They trailered it to me the next day in spotless condition 90 minutes south in SC. Highly recommend this dealership and couldn?t be more pleased!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
George, we're glad to hear you enjoyed your visit.
I had a routine service done.
I had a routine service done. It was performed promptly and professionally. I have had excellent service at this dealership and my advisor Aaron Marchese is terrific!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Paula Basso, we're glad to hear you enjoyed your visit.
Very professional staff.
Very professional staff. We found a minor issue with the new truck. The team took care of it quickly. I was told many times that if I had any problems or questions please feel free to give them a call.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Golfnut, we are very happy to have provided you with such a positive experience!
Provide quick and efficient service.
Provide quick and efficient service. Very polite and approachable as soon as you walk in. I would recommend anyone to receive service here. Give them a 10!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Jessica, we appreciate you taking the time to leave us this feedback.
Experience was great.
Experience was great. No hidden surprises. Sales rep was very courteous and explained the ins and outs of the vehicle very well. Was a pleasant experience for sure.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We can't wait to see you again, have a great day.
Vincent is my service agent and he has always been on cue
Vincent is my service agent and he has always been on cue when servicing my jeep. Goes the extra mile to provide exceptional client care. That?s why I continue to drive jeeps, as I have since 1974
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We can't wait to see you again, have a great day.
I had scheduled routine service but discovered a big
I had scheduled routine service but discovered a big vibration problem. I left the car with them and it was fixed the next day. Covered under extended warranty. Very pleasant and thorough staff. Special mention to Amanda Heffner for quick replies and efficiency.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
It was great.
It was great. Service was timely and Vince Bing was very helpful. The space to wait was clean with appropriate amenities. My tire issue was handled to my satisfaction.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Barlow Cathy, we're glad to hear you enjoyed your visit.
Khristine Haar was my advisor.
Khristine Haar was my advisor. She was out sick after the first day. Amanda, Patrick and Sheera really helped out. They are a great team!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Ray, we are very happy to have provided you with such a positive experience!
