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Hendrick Chrysler Dodge Jeep Ram FIAT Wilmington

(60 reviews)
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2018 consumer dealer award

Reviews

(60 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Chrysler Dodge Jeep Ram FIAT Wilmington from DealerRater.

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Need complimentary snacks great service by Justin process

Need complimentary snacks great service by Justin process was timely and no high pressure sales people make the difference and every single person was good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We hope to be of service to you again in the future. Best wishes, Hendrick Chrysler Dodge Jeep Ram FIAT Wilmington

Great dealership.

Great dealership. Chris Lauria is extremely helpful, as are the team in the maintenance department. I was able to make an appointment quickly for my car to be serviced before taking a long road trip. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Amanda, thank you; we appreciate your feedback!

Greatly appreciate your help khristine.

Greatly appreciate your help khristine. I have an extended warranty that is difficult to work with. I am so glad she had the patience to deal with the situation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, and have a fantastic day!

They need chairs for customers to sit down.

They need chairs for customers to sit down. It?s was pleasant. The person I worked with was knowledgeable. He kept me informed about the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Angelia Kearse, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Chrysler Dodge Jeep Ram FIAT Wilmington.

Even though we live in Orlando, the experience felt like

Even though we live in Orlando, the experience felt like we were face to face in the dealership. We got some many options to choose from, with expert advice on extended warranties and financing with the dealership. I would recommend Dania Flaverney in a heartbeat to anyone purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Aj, we are very happy to have provided you with such a positive experience!

At Hendricks Jeep, Dania Flaverney was my Sales person

At Hendricks Jeep, Dania Flaverney was my Sales person and he did an amazing job. He helped me look for a used car in my range

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Chrishana Ottley, we are very happy to have provided you with such a positive experience!

The best of the best services Dania Flaverney returns

The best of the best services Dania Flaverney returns your calls in a timely manner, patient, kind, answer all my questions! The experience is just great! Sales department is great! If it wasn?t for him I will go somewhere else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Carlene, thank you for taking the time to leave a review for us at Hendrick Chrysler Dodge Jeep Ram FIAT Wilmington. We're happy we could meet your expectations!

Vincent is always ready and able and willing.

Vincent is always ready and able and willing. Small or large service he is helpful and responseful and makes process as painless as possible. Whenever something comes up I know I will get help and an answer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Chris Whitney, we're glad to hear you enjoyed your visit.

The entire process was easy and straightforward.

The entire process was easy and straightforward. I was greated promptly and helped by Pete to test drive the jeep rubicon I was interested in purchasing. He was very detailed and thorough and made the entire process enjoyable. Everything was explained clearly to me and we were able to find an offer that worked for both. I showed up with my old car and left a few hours later with my new Jeep Rubicon! Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Alexandra Strickland, we're glad to hear you enjoyed your visit.

I took my Wrangler 4Xe in for oil change and tire rot.

I took my Wrangler 4Xe in for oil change and tire rot. The oil is very critical to the 4Xe because of its high performance ICE and it really needs to be done by the dealer. These folks were just incredible, got the Jeep in, went to the lounge and worked on my tablet, before you know it, it's ready. Oh, I could do the tire rot by myself, but what a PITA that is--thanks Hendrick's!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!