Reviews
Russ was very professional and knowledgeable.
Russ was very professional and knowledgeable. Shopped online and within minutes a text was sent from Dealership putting us in contact with Russ. He was even available after business hours via text.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Aaron was excellent He helped me tremendously with my
Aaron was excellent He helped me tremendously with my repairs I will be a returning customer due to him I appreciated his help and the repairs done right at a reasonable price I could not have been happier
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hunter Moon, we are so pleased you enjoyed your visit to Hendrick Chrysler Dodge Jeep Ram FIAT Wilmington!
Bought a car a year ago and i have been having problems
Bought a car a year ago and i have been having problems with my a/c since i purchased the car in April of last year . My car had been serviced multiple times and after about the 4th time the air was fine up until a few months ago and now the want me to pay 3400 to repair it when it was already an issue when i purchased the car . I would not recommend this dealership to anyone at all ! They don?t care about anything just getting money from customers
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. From your information in the review we cannot locate your file. When you are available we would love to talk, 910-777-5933, thank you!
Vince is the best service advisor around.
Vince is the best service advisor around. He always puts customers first. I wish it was a little faster sometimes but we will just chalk the time it takes up to good quality
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Packdude, thank you for taking the time to leave a review for us at Hendrick Chrysler Dodge Jeep Ram FIAT Wilmington. We're happy we could meet your expectations!
Aaron has always taken great care of my vehicles.
Aaron has always taken great care of my vehicles. I have always brought my vehicles to this dealer. thank you for this survey to voice my opinion
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
If you have any further questions, please give us a call. We're always happy to help!
Khristine is the best.
Khristine is the best. She always goes above and beyond to ensure that she provides excellent customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Sara, thank you for taking the time to leave a review for us at Hendrick Chrysler Dodge Jeep Ram FIAT Wilmington. We're happy we could meet your expectations!
Came into Hendrick to get a state inspection and oil
Came into Hendrick to get a state inspection and oil change, Khristine checked me in and was very polite and helpful! Service was quick, Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
If you have any further questions, please don't hesitate to reach out!
I called Vince.
I called Vince. He got it scheduled in quickly. Did a rear brake job on vehicle. Also had oil change and tires rotated very satisfied.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dave Bracey, it's experiences like yours that really keep us motivated!
They fixed a recall on my car.
They fixed a recall on my car. Great service. Welcomed me with a smile. Answered my questions. Kristine did a phenomenal job. Would definitely recommend using them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service Customer, we are so pleased you enjoyed your visit to Hendrick Chrysler Dodge Jeep Ram FIAT Wilmington!
Arron our service consultant is extremely good at his job
Arron our service consultant is extremely good at his job along with sales and mechanics . I would definitely recommend the dealer, you will not be disappointed
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!