Reviews
Love this dealership, everything was A+ A+ A+ Please
Love this dealership, everything was A+ A+ A+ Please provide a review of at least 25 words. Please provide a review of at least 25 words. This part was a joke!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
If you have any further questions, please give us a call. We're always happy to help!
Vince is a great service professional.
Vince is a great service professional. When I moved to Wilmington 7 years ago, a neighbor recommended I see him when my van had issues. He alwats gets my car serviced quickly. I trust his suggestions!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are always more than happy to assist you if anything else comes up. Take care!
I brought my jeep grand cherokee with 145k miles in for a
I brought my jeep grand cherokee with 145k miles in for a list of 4 things needing repair. The service agent is nice but I was told it was ready twice only to find out 2 of the issues were not taken care of. Finally after 2 weeks they said everything was done, when arrived to pick it up I noticed one of the issues still weren't taken care of. I was then informed that they could not fix it because they didn't make that part anymore. Would have been nice to get a call about that. The whole process was very aggravating.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
I had a great experience buying my first car.
I had a great experience buying my first car. Sara did an amazing job and went above and beyond to make sure I got the best deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Josetta Davis, we're happy to hear you had such a positive experience with our team!
Very informative and updated on work schedule .
Very informative and updated on work schedule . Friendly and eager to help. Kept me in the loop of part schedules Arrival and repair completion . Quality repair.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Service Customer! We're so happy we were able to help you out!
Another great experience buying a car from this
Another great experience buying a car from this dealership. Russell Eason is my go to sales person. He is always patient, understanding and very knowledgeable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We do hope we can be of assistance in the future. Take care!
Sean was awesome!
Sean was awesome! Thanks so much for your help and support as we bought our new Wrangler! Everyone was very kind and friendly. We had our two toddlers with us and Sean was very patient through the process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We can't wait to see you again, have a great day.
Total and complete dissatisfaction with service
Total and complete dissatisfaction with service department on an immaculate maintained RAM 2500 6.4 hemi. The service department determined that the use of Prestone Antifreeze is not compatible with any RAM!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We would like the opportunity to address your concerns. Please reach out to us directly at (910) 239-4138 when you have a chance. Thank you, and we look forward to hearing from you.
They were very professional.
They were very professional. Did an amazing job on getting me a great deal! Only issue I have is the salesman said it had remote start and it does not.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Pc, we are so pleased you enjoyed your visit to Hendrick Chrysler Dodge Jeep Ram FIAT Wilmington!
Hendrick?
Hendrick?s is the best place to shop for a new car. TJ Riley helped us and he was very knowledgeable and friendly. We were in and out in no time. Answered all our questions and showed us what we ask.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, and have a fantastic day!