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Keyes Hyundai

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (73 reviews)
2024 consumer dealer award
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2024 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (73 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Keyes Hyundai from DealerRater.

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Fantastic

Fantastic service all across the board. I highly recommend Keys - you're at the right and best place!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great repair work

Paul went thoroughly exhausted all of the options available for my car and kept me updates in a timely but nonintrusive manner. Had the repair performed extremely quick and at a great price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Recall Issue

I found the Service Department to be run very efficiently and also all the people I dealt with very courteous. They were more than helpful in correcting an issue that was done at another local dealership incorrectly. I feel confident in bringing my vehicle here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil change + multipoint inspection

Been a Hyundai customer for 12 years. Never had any problems with any of its service centers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience

Great service. The employees are very professional and the location is quite nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service and Great Deal!

My wife and I were looking for a new 2017 Sonata at Keyes Hyundai. We were greeted by Bobby Hooker who showed us the different Sonata models and how they were different from one another. We found the perfect car in the Sonata Sport. Bobby sat down with us and offered us a great deal that we could not refuse. After completing the paperwork and doing a final inspection of our new car, Bobby pointed out some scratches that needed to be repaired. The car was taken to a professional body shop that fixed and eliminated the scratches perfectly. We appreciate the buying experience and the customer service that Bobby provided us. The car was at the body shop for 2 weeks and we were provided a rental car at no charge while the car was being repaired. We thank Bobby Hooker for his dedication to customers like us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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It's just the beginning

So far so good. They didn't disrespect me because ima female and showed up alone. Didn't treat me as someone who is dumb and easily fooled.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Experience

I went in to test drive a Genesis. Everyone I encountered at Keyes Hyundai was friendly and accommodating. The sales staff is nice, straightforward, and really willing to work to make a deal. I was very impressed with how comfortable I felt with the sales staff. I didn't have to suffer any negative selling of other cars I was considering or pushy sales tactics. They were just honest and looking for the best way to get me in that Genesis.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service

I came into this dealership for a service repair on my current vehicle and ended up purchasing a new vehicle. I was very happy with the service I feel like they went above and beyond for me and provided the best deal on the best customer service I've had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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GREAT SERVICE AND GOT A GOOD DEAL AS WELL!

Priced the car with many dealers in Los Angeles and got a better deal with Keyes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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