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Keyes Hyundai

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (73 reviews)
2024 consumer dealer award
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2024 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (73 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Keyes Hyundai from DealerRater.

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In and out in 2 hours buying a used car

If you are using your own financing (like CUDL) or buying with cash, then this is the fastest car buying experience you will have in this facility. There is hardly any room for disagreement as the prices are almost central california level, and yet you don't have to drive there to pick up the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Car shopping

I had decided on a Hyundai Sonata. Saw one on line at Keyes for the right price, and drove it away that day. Keyes even sprung for a month's insurance when I had trouble over the phone getting it done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Place to Shop for Cars!

Came to just look, Farid was awesome, I felt no pressure from him. Told him exactly what I need, test drove 3 cars, told him what I'd like to pay on a monthly basis and he made it happen! Straight forward and totally worked with me....Brook in Finance explained everything in plain English....I'm very happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Purchasing a new battery!

I was very please with the service. The employees are very attentive with the customers. Although, it took more than two hours for my battery to get replaced, the customer service person made sure to keep me regularly updated about the status of my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service for my Hyundai Tucson limited went well.

Always a pleasure to take my car for service at Keyes van Nuys. It's a pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service Center

Excellent service. Purchased car about 1 year ago and the sale went very smooth and fast. Have been servicing my car since then at this location and each time the customer service is great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Jimmy Molina service adviser

Jimmy was very helpful to resolve the problem with my car performing good Thanks for his approach to repair my car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Car service is excellent ! David Cohan is the best

Great customer a service experience , even the servicehours of operation is done once you need service they will help you. Thank you David Cohan and all other staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Car emergency

I had had my car's oil change and basic fluids serviced at the quick place in Woodland Hills on Topanga Canyon Blvd a few weeks earlier. On Wednesday when I was driving my Veloster, the engine was making deep strange, running hard sounds. I could not keep up with other cars on Coldwater Canyon. I drove straight to Keyes. Eddie lifted the hood and quickly we noticed where the previous company had loosened my air intake hose and it was disconnected and a photo was taken. Eddie was kind and knowledgeable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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all round great service!

no one wants to deal with servicing their car, but Keyes Hyundai goes out of it's way to make it as expeditious as possible. Also everyone is helpful, friendly and low key at the same time. really appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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