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Jenkins Kia of Crystal River

(4,391 reviews)
Visit Jenkins Kia of Crystal River
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2017 state dealer award
View 10 awards
2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 500-8050 (877) 500-8050
Used (866) 229-8703 (866) 229-8703

Reviews

(4,391 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jenkins Kia of Crystal River from DealerRater.

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Great knowledge of what service is needed , no upselling

Great knowledge of what service is needed , no upselling what is not needed at that moment

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We appreciate you recognizing our approach at Jenkins Kia of Crystal River. Wishing you well on the road ahead.

Great service as always.

Great service as always. Real professional. I was kept informed about the progress of my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind feedback and are glad to hear our team kept you informed. Thank you for choosing Jenkins Kia of Crystal River.

I bought a brand new 2025 Kia Sportage HEV.

I bought a brand new 2025 Kia Sportage HEV. I love this car and I love the way Jenkins Kia staff treat my beautiful car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear you love your new Kia Sportage HEV. Thank you for choosing Jenkins Kia of Crystal River.

We keep coming back specifically for Steve.

We keep coming back specifically for Steve. He gives Crystal River Jenkins a wonderful look and is always so kind. They’re lucky to have him. I’ve been a member for years and have bought 3 kia souls from there!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for being such a loyal customer. We're pleased to know that our team continues to make your experience at Jenkins Kia of Crystal River enjoyable. We appreciate your continued support and wish you many great drives in your Kia Souls.

First time there for service.

First time there for service. Friendly professional staff. No high pressure on the upsell. Liked the breakdown report at the end for future items that may be needed, and a sensible timeline. I was a little put off by the floor manager yelling a few times in the sales section, startling all of us in the service wait area. Never found out why he was yelling across the room. "You deserved it!" Then, later, he approached me and tried to sell me a new car. Made me uncomfortable. However, the service department has a well-established process and workflow. Clean facility, so I will be back for my next service.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Excellent service and communication.

Excellent service and communication. A good value for the price and the waiting area is clean and comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very pleased.

Very pleased. Everyone was very courteous. Lounge area pleasant and well stocked. Wait time was reasonable.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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As a single woman, I don’t always feel safe or confident

As a single woman, I don’t always feel safe or confident when getting my car serviced. I felt both at Jenkins. They exceeded my expectations. Thank you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

pleasant experience.

pleasant experience. Her are more words to meet your minimum. Guess I need a few more to meet the min.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Cars are fine, carnival was recieved with tires under

Cars are fine, carnival was recieved with tires under inflated by 10 to 12 lbs. The shortage was on average lbs low

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.