Reviews
Mr. Torres was very professional and accommodating. He
Mr. Torres was very professional and accommodating. He had a lot of patience answering all my questions. What he promised he delivered. He made the entire process simple. I was not happy with your management that tried to change the terms of the contract and monthly installment days after the car was in my possession and the all the paperwork regarding the sale was finalized and the contract was signed. Even though this was made right and the original deal was adhered to, it gives me a bad taste in my mouth to think Jenkins Kia would even contemplate getting away with this.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Dave is the best person I've ever delt with at any
Dave is the best person I've ever delt with at any dealership. I'll never use Gainesville location ever again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your kind words and are happy you enjoyed working with our team at Jenkins Kia of Crystal River. Ratings like this mean a lot to us, thank you for your support.
William was very kind and courteous to me.
William was very kind and courteous to me. I also appreciated that Brandon detailed my car. I was very happy with my team! I bought my Soul from Brandon. He is an amazing person!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with our team at Jenkins Kia of Crystal River. We're glad to hear about the positive impression. Wish you many enjoyable journeys in your Soul.
Devin, my advisor, met me at my car.
Devin, my advisor, met me at my car. He got me in and out in an hour. Everyone was great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear our team provided excellent service at Jenkins Kia of Crystal River. Thank you for sharing your experience with us.
Steve handled the recall in an efficient and expedient
Steve handled the recall in an efficient and expedient manner. Roger took care of a couple of minor issues. Jamie listened to me with respect and gave some matters full attention
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know our team attended to your needs effectively. Your feedback is valuable, and should you have any other concerns, we’re here for you.
There used to be a good selection of snacks etc.
There used to be a good selection of snacks etc. at th dealership. We also miss the cookies at the end of the service. This last time we had to wander around outside to find our car. We would like a service facility closer (In Spring Hill)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback about our service facilities. We appreciate knowing where we can improve, and encourage reaching out to Jenkins Kia of Crystal River with any concerns.
Devin and the entire service team are great!
Devin and the entire service team are great! There was a time I hated it walk into an auto service department. They make the process quite seamless. Thank you Devin and your team!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're grateful for your appreciation of our service team at Jenkins Kia of Crystal River. It's rewarding to know that the process is seamless for you now. Thank you for sharing your experience with us.
Dave is always nice and takes good care of of our car.
Dave is always nice and takes good care of of our car. He keeps us up to date on service, rec calls and anything else we might need. Only downside is it’s a long wait many times for getting an oil change. Usually a couple hours or so. Over all we have excellent service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your valued feedback. We appreciate your taking the time to review your experience!
As usual, Steve and the entire service team were prompt
As usual, Steve and the entire service team were prompt and efficient! I didn't have to wait long at all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the opportunity to maintain your vehicle! Thank you for your review!
Best service ever will continue to come back for more
Best service ever will continue to come back for more service on the regular.... happy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words. We're glad our service meets your expectations.