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Jenkins Kia of Crystal River

(4,391 reviews)
Visit Jenkins Kia of Crystal River
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2017 state dealer award
View 10 awards
2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 500-8050 (877) 500-8050
Used (866) 229-8703 (866) 229-8703

Reviews

(4,391 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jenkins Kia of Crystal River from DealerRater.

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Great Service and is a pleasure to own a Kia for the past

Great Service and is a pleasure to own a Kia for the past 10 years!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for being a loyal Kia owner. We're glad to hear you've enjoyed the service at Jenkins Kia of Crystal River.

Our experience with Jenkins Kia was excellent.

Our experience with Jenkins Kia was excellent. David Bushnell was very thorough and we are pleased with the work that was performed. We will recommend their service department to all of our friends.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

We appreciate your kind feedback and recommendation. It's great to hear you’re pleased with our service team at Jenkins Kia of Crystal River.

They took me on time and completed the job in the amt of

They took me on time and completed the job in the amt of time they promised.

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  • Overall experience 4.0
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Dealer response

We appreciate your feedback. At Jenkins Kia of Crystal River, we aim to deliver efficient service. Thank you for choosing us.

Excellent and efficient customer service.

Excellent and efficient customer service. Friendly and courteous. Lobby is comfortable and supplied with refreshments.

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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to earn your business! We are delighted to know our team provided you with excellent service.

I take my car for service and have had no problems.

I take my car for service and have had no problems. I think my Service Rep Steven is what sets up the positive experience.

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  • Overall experience 5.0
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Professional, personable, and extremely helpful.

Professional, personable, and extremely helpful. We had a lot of questions about our new car and he sat down with us and helped us navigate how to best utilize our hybrid.

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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

We are delighted to know our team provided you with a 5-star experience. Thank you for your business and the positive review!

Service people are amazing, the time it takes to complete

Service people are amazing, the time it takes to complete any service is frustrating though,

Rating breakdown (out of 5):
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  • Overall experience 3.0
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Dealer response

Thank you for your patronage and feedback!

Great service manager Willam Turner.

Great service manager Willam Turner. He took great care of my car and explained the entire process for me.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

This is a greatb dealership hats off to GM Dave.

This is a greatb dealership hats off to GM Dave. Once again I made a service appointment online for an oil change and once I got there again I was treated great. My service advisor Dave took excellent care of me making sure I understood everything that was done.

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  • Overall experience 5.0
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Dealer response

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

They were friendly, kind very easy going.

They were friendly, kind very easy going. They didn't try and get into a vehicle I didn't want. They have been great at following up and making sure everything is going ok and taking care of anything that needed to. Carl in finance was amazing.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!