Reviews
Great service and great staff!
Great service and great staff!!! This dealership always makes routine maintenance easy!!!! Lobby is always clean and inviting!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are delighted to know our team provided you with a 5-star experience. Thank you for your business and the positive review!
Everyone was so pleasant especially Mr Turner!
Everyone was so pleasant especially Mr Turner! My car was done quickly & I’ve told several people about the great service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your high rating! We appreciate your business and your review!
They are handling the recall well.
They are handling the recall well. I was pleased my car passed the test, love my Seltos
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your valued feedback. We appreciate your taking the time to review your experience!
My service advisor was Will.
My service advisor was Will. He was amazing. The service center is very attentive. Nice dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your high rating! We appreciate your business and your review!
In for oil change and tire rotation.
In for oil change and tire rotation. Vehicle taken in immediately and work completed in a timely manner. As usual Devin was a pleasure to work with!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your great review! We know that you are the reason we are here!
great service fast and efficient, good price and value,
great service fast and efficient, good price and value, waiting area clean and nice amenities
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your five-star review! We appreciate your support!
I brought my car in to be serviced.
I brought my car in to be serviced. I was told if there was something that needed attention that Steve would come discuss it with me. He came when my car was serviced. I paid the bill and left. when I arrived home I read the three back pages showing additional service recommendations that requires Immediate Attention! Fuel Induction Service, Fuel injection service, Coolant Flush Service and AC Evap Service to the tune of $1,341.30! This is my second Kia but my first time feeling less than pleased. This is not Steve's problem. This is obviously how you do business. I am not impressed with the back page tactics. Coffee and donuts only go so far.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates. For questions pertaining to the recommended services on you inspection sheet, please contact your service advisor, Steve, at 352-564-8668 ext. 5246. Sincerely, Jaimie Cummings Customer Relations Manager
From my 1st phone call with Mira, to walking in the door
From my 1st phone call with Mira, to walking in the door for my appointment and being helped by Steven, it was an exceptional customer service experience!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are delighted to know our team provided you with a 5-star experience. Thank you for your business and the positive review!
William was amazing, he gave me the best customer service
William was amazing, he gave me the best customer service I’ve ever had in a dealership. I feel really good about the service on my car. The car ran perfectly and it was clean after service. Thank you, William.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!
Jenkins Kia always delivers on their promise of fast
Jenkins Kia always delivers on their promise of fast efficient service and goes the extra mile
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for allowing us to earn your business! We are delighted to know our team provided you with excellent service.