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Jenkins Kia of Crystal River

(4,391 reviews)
Visit Jenkins Kia of Crystal River
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2017 state dealer award
View 10 awards
2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 500-8050 (877) 500-8050
Used (866) 229-8703 (866) 229-8703

Reviews

(4,391 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jenkins Kia of Crystal River from DealerRater.

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Everything from beginning to end was on time and they

Everything from beginning to end was on time and they were able to include checking for all the recalls for our car. Will be happy to go back!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your great review! We know that you are the reason we are here!

We had to have our car towed overnight with tire damage

We had to have our car towed overnight with tire damage and immediately the following morning we were contacted and service was performed! Everyone from Devin through the process was excellent!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words about your service visit! We appreciate your business!

Dave is a great guy.

Dave is a great guy. Always does his best to accommodate and keep me happy. Melissa was very nice too!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your high rating! We appreciate your business!

When I called he answered and told me to see him when I

When I called he answered and told me to see him when I came. He got me in fast was quick and thorough.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your five-star review! We appreciate your support!

Not pleased with the results of a gps screen issue said

Not pleased with the results of a gps screen issue said they would reach out to Kia and I ended up having to call customer care

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  • Overall experience 2.0
  • Does not recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

I sincerely apologize for your negative experience. I would like the opportunity to regain your trust in us. Please contact me at 352-564-8668 ext. 5252. Sincerely, Jaimie Cummings Customer Relations Manager

In our experience service at Jenkins Kia has been quick,

In our experience service at Jenkins Kia has been quick, the center clean and the staff polite

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your high rating! We appreciate your business and your review!

Everyone was friendly, not overbearing and pushy.

Everyone was friendly, not overbearing and pushy. They were all helpful and worked hard at helping us get our vehicle. We love our K5!!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to earn your business! We are delighted to know our team provided you with excellent service.

The Service department was efficient.

The Service department was efficient. The service tech was kind and knowledgeable. The waiting area was clean and comfortable. The fresh donuts and coffee were an added bonus.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your great review! We know that you are the reason we are here!

Service was great was out of shop in less than 3 hours.

Service was great was out of shop in less than 3 hours. Just wish they could get the road construction finished up in that area.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your valued feedback. We appreciate your taking the time to review your experience!

I love the professionalism tempered with caring and

I love the professionalism tempered with caring and courtesy. I feel I am in good hands and welcomed and valued as a customer. I am not sure of the names of those who assisted me, but even those who just past me while I was waiting, smiled and said kind words.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words about your service visit! We appreciate your business!