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Jenkins Kia of Crystal River

(4,391 reviews)
Visit Jenkins Kia of Crystal River
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2017 state dealer award
View 10 awards
2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 500-8050 (877) 500-8050
Used (866) 229-8703 (866) 229-8703

Reviews

(4,391 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jenkins Kia of Crystal River from DealerRater.

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Repair was quick and Steve kept me updated with on-going

Repair was quick and Steve kept me updated with on-going updates via phone calls.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate the opportunity to maintain your vehicle! Thank you for your review!

I was very well pleased with the purchase of my new 2024

I was very well pleased with the purchase of my new 2024 Kia Sportage! Everyone at the Jenkins dealership was friendly and accommodating ! I will certain tell my friends and family about buying their next vehicle with your dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to earn your business! We are delighted to know our team provided you with excellent service.

Devin is always courteous and helpful.

Devin is always courteous and helpful. He makes sure I understand what is being done and why. He is a great asset to your dealership! Steven also helped with my service. He was also very courteous and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate the opportunity to maintain your vehicle! Thank you for your review!

Took my car into shop right on time.

Took my car into shop right on time. Only had a short wait and was finished.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

Professional and knowledgeable Took time to hear my

Professional and knowledgeable Took time to hear my questions and concerns. Kept me informed about the progress of my service.Service completed in timely manner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your valued feedback. We appreciate your taking the time to review your experience!

The representative was very friendly, knowledgeable and

The representative was very friendly, knowledgeable and helpful. He provided information readily. Now I know why batteries don't last in Florida.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your patronage and feedback!

Took care of the problem for no charge which is good

Took care of the problem for no charge which is good because the check engine light came on 2 days past the 5 year warranty with only 29,000 miles.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to maintain your vehicle. We appreciate your high marks for our Service Department!

My vehicle was taken in at my appointment time and return

My vehicle was taken in at my appointment time and return to me an hour later for my service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your high rating! We appreciate your business and your review!

Not pleased Still waiting for things I have payed for.

Not pleased Still waiting for things I have payed for. Told they would be ready in 2 weeks, we are ready to make our 1st payment and still no parts. Not a happy camper with things

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. It is our priority to ensure we provide you with excellent service. To discuss the matter in more detail, so it doesn’t happen again, please contact Jaimie Cummings, Customer Relations Manager, 352-564-8668 ext. 5252.

It's a good small town dealership.

It's a good small town dealership. The staff is very friendly and knowledgeable for the most part they go out of their way to provide excellent customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are delighted to know our team provided you with a 5-star experience. Thank you for your business and the positive review!