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Jenkins Kia of Crystal River

(4,391 reviews)
Visit Jenkins Kia of Crystal River
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2017 state dealer award
View 10 awards
2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 500-8050 (877) 500-8050
Used (866) 229-8703 (866) 229-8703

Reviews

(4,391 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jenkins Kia of Crystal River from DealerRater.

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Great customer service!

Great customer service! Was very pleased that the whole process only took less than 4 hours!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your great review! We know that you are the reason we are here!

Always good, better today

Salesman rebooted the car to phone, still helpful, 2 years after the sale! Everyone still pleasent even with the re sealing the pavement making it challenging.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for your high rating! We appreciate your business and your review!

KIA makes you feel at home

From the time I arrive until the time I leave, the staff at Jenkins KIA in Crystal River makes me feel like I am at Grandma’s House. Glad to see me, takes care of my needs, pleasant and helpful, always a smile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

Keep insisting to be taken care of and eventually

Keep insisting to be taken care of and eventually something happens. They never seemed to be mad and called for follow-up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your patronage and feedback!

Comfortable place to wait, good service.

Comfortable place to wait, good service.I wish you were closer to Brooksville. Hommossa is a real haul for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to maintain your vehicle. We appreciate the five-star review!

Great service and I get a good deal thanks , , , , , ,

Great service and I get a good deal thanks , , , , , , now my wife can give my car back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your great review! We know that you are the reason we are here!

Service department

Exceptional service at Jenkins Kia. Dave Bushnell always takes care of me when I go in. Never disappoints. I will always take my cars there and hope to buy one in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for the great review! We truly appreciate your business and we are glad that Dave provided you with excellent service!

Friendly Easy to deal with.

Friendly Easy to deal with. Courteous Clean environment Helpful Quick service Good donuts and coffee

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

We are delighted to know our team provided you with a 5-star experience. Thank you for your business and the positive review!

This was one of the most pleasant purchase of a car that

This was one of the most pleasant purchase of a car that I have experienced. Thank you Roger Bailey and Timmy Torres. The dealership is very clean. They have been upgrading and doing a great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

The Dealer and serves is always good very fast and when

The Dealer and serves is always good very fast and when you get your car back clean.👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words about our service department! I would like the opportunity to discuss your overall rating. At your earliest convenience, please contact me at 352-564-8668 ext. 5252. Thank you, Jaimie Cummings Customer Relations Manager