Reviews
Always Satisfied
Dave Bushnell and the entire service department are always making sure that my vehicle is working on an optimal level. I trust that they always have my best interest as a priority.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate the opportunity to maintain your vehicle! Thank you for your review!
Curious, respectful, happy very pleased took time to
Curious, respectful, happy very pleased took time to answer questions no pushy salesman relaxed environment!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for allowing us to earn your business! We are delighted to know our team provided you with excellent service.
Horrible Service!
Horrible Service! New Kia less than a year old. AC Compressor went out and it has taken them over 3 weeks to get parts. We called multiple times for updates with no return calls. Will NEVER own another KIA or buy any vehicle from JENKINS!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. I would like to hear more about your encounter. Please contact me at 352-564-8668 ext. 5252. Jaimie Cummings Customer Relations Manager
After an honest review of your company now you want to talk. This obviously isn’t an isolated issue, so no conversation is needed! I stand by my statements and your company doesn’t care after the sale!
very nice people to deal with no complaints always ready
very nice people to deal with no complaints always ready to help we appreciate thank you for good customer service thank you Dave
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review! We truly appreciate your business and we are glad that Dave provided you with excellent service!
Great team.
Great team. I would recommend to family and friends. Friendly and communicative. Car was completed quickly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for allowing us to earn your business! We are delighted to know our team provided you with excellent service.
The staff and service technicians are very well educated
The staff and service technicians are very well educated and very kind people. I recommend this dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!
Didn't take care of all the issues, the follow up was
Didn't take care of all the issues, the follow up was worse. Trying to schedule an appointment for some parts that were ordered the last time I was there, but I got the runaround and then an answering machine. Meanwhile my radio still doesn't work, my rotors wobble, the trim on my trunk is still loose. I was told the radio and rotors needed to be ordered. I've yet to receive a follow up call. It feels like I've really got to work to get my car taken care of here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We’re sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. It is our priority to ensure we provide you with excellent service. To discuss the matter in more detail, so it doesn’t happen again, please contact Jaimie Cummings, Customer Relations Manager, 352-564-8668 ext. 5252.
Devon is the best I will only work with him!
Devon is the best I will only work with him! Very helpful and knowledgeable overall the best thank God he’s back
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review! We truly appreciate your business and we are glad that Devin provided you with excellent service!
For most part was.
For most part was. a good experience…did run into an issue…found small crack in window that was already treated and not disclosed at sale…when I informed them they would not help me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your valued feedback. We appreciate your taking the time to review your experience! Customer satisfaction is very important to us. To discuss your experience in more detail, please contact Jaimie Cummings, Customer Relations Manager, 352-564-8668 ext. 5252.
Great place to take you Kia.
Great place to take you Kia. The service department is informative, courteous and professional. I strongly recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!