Suburban Ford of Sterling Heights

Would not give any compensation for $800 of repairs on a used car I bought because I was 3 weeks out of warranty. Great customer appreciation.

This was a great experience with the staff at Suburban Ford. In the middle of the Covid-19 and this stuff was ready! Signed everything electronically, zoomed with the staff and got it done.

Everyone was so nice and patient through the whole process if me buying my first car! They talked me through everything I needed to know and even helped me find a safe, affordable, and reliable car to drive away in. I really don’t want to go anywhere else when looking for a car and I would also recommend this place to anyone else!

Brian was friendly and explained everything they were going to do to repair my problems on my car. The patch work and paint job was superb, paint matched the vehicle like it just came of the line. I’m very pleased with Suburban Ford!

Suburban Ford of Sterling Heights is an exceptionally outstanding dealership, and I highly recommend anyone to shop at this location for their next quality pre-owned vehicle. The dealership has a very good selection of carefully selected vehicles in their inventory, and the customer service experience is of the highest standard - prompt, professional, friendly assistance throughout. In addition, this dealership provides outstanding value with fair pricing, excellent prep work by the technicians, and courteous sales professionals who are easy to work with. So don’t hesitate to go to Suburban Ford.

We have been coming to this dealership for many years and purchased several vehicles with them. This is our second time using the body shop for an accident and they always take such good care of us. Bryan kept us up to date and the shop was even able to finish the repair early. Great job Suburban!

Very helpful, extremely efficient and has a great personality along with outstanding customer Service skills ! Would recommend him to not only friends and family, but to everyone that needs work done on their ford vehicles!

Suburban Ford salesman Alex Arnold is the best! I recently spent a week contacting many dealerships in my search for a used car to buy. Mr. Arnold was very knowledgeable about the cars that Suburban Ford had to offer and explained in detail the steps I needed to take in order to make a purchase. I was so pleased with the entire process and am thoroughly enjoying my new ride.

The best experience I’ve ever had purchasing a car! Everyone was so nice and the sales rep made everything so easy me! My family and I won’t be going anywhere else but Suburban!

Had a great experience. Very easy process and friendly people. Rachel was there to help me with any questions needed. I appreciate how helpful she was considering this was my first time buying a car.