Suburban Ford of Sterling Heights

From beginning to end the process was fast and professional. Marcus made sure I was happy amd never pressured me to buy anything. Caleb was super clear and made signing the papers on the payment end fun. Highly recommend, and Brian is an awesome people person.

Mike Skeltis always does an excellent job. He runs a great team that is professional, knowledgeable and friendly - 3 great service attributes. Mike is the reason we have used Suburban Ford for all of our service needs for years now. We would never take our Ford vehicles anywhere else.

Brandon is overall a great person to work with! I have bought 2 cars from the sterling heights campus and I will only work with Brandon. he is very honest, trustworthy & helpful when looking for a car and staying within your budget. I recommend him to anyone.

Rachel Kupke is a very knowledgeable sales representative, it was very easy to work with her and also her sales team!! I recommend Suburban Ford in Sterling Heights and I thank them for all their hard work to get me into the car I actually wanted to purchase.

I have bought two cars from Suburban, very friendly and professional. We bought both cars with Mandi, she is probably one of the most tentative sales people I have worked with. She listens to what my wife and I were looking for and found it. She was not pushy just helped find the car we wanted. We had a great experience with both cars in the final purchase. I have had both cars serviced at suburban and have been very pleased.

Hillary and all the staff at Suburban made my experience the best it could have possibly been. Hillary went further than I expected could be done to address my needs and concerns, and found a vehicle and deal that worked in my best interest. She even searched until she found a car that met the specs I wanted! I had never experienced customer service at such a high level until I met Hillary and I will definitely work with her again.

can not believe what he say's and sad when it takes weeks too a month to get you vehicles fixed especially when you tell them you need it back by a date that you are going out of state for something very important and they didn't care at all... they had all the parts except one they had to order it in and still took them over a week too fix my truck very xxxxty services...……….

Caitlyn is an absolute gem! She is extremely friendly, patient and truly listens to you. She delivers top notch knowledgeable customer service. She deserves a raise for all of the hard work she continues to do daily.

Great person in general. He always has such a friendly and positive attitude. Always happy and knowledgeable about any questions needing to be answered. You can't go wrong with Tim.

Every visit to Suburban Ford is a pleasant experience whether for a service call or seeking information regarding a lease. This visit was for service and to seek information regarding my end of lease options. A very productive visit.s