Reviews
Very happy
Ashey made things possible that I thought were not. She listened to everything I had to say. She found what I eas looking for and made it hs
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Gary, thanks! It's great to hear that Ashley was able to provide you with an excellent dealership experience. Looking forward to your next visit!
Great service
I was pretty much stuck in a tough spot, I didn’t think I could finance. Bad credit and no co - signers to help me.Terry Lange made it happen. I was very pessimistic but his optimism gave me hope and he kept trying his best for me, never stopped. Good guy, great service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kevin, thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with Terry! We hope to have the pleasure of serving you again in the future!
Exceptional service
Jeremy Randolph is an exceptional and honest sales provider. He is able to promptly provide me with the exact information I am inquiring about without bias or pressure. Please contact him for your next vehicle purchase or lease, you will not be disappointed or frustrated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Stephen, thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with Jeremy! We hope to have the pleasure of serving you again in the future!
Nothing spectacular
Average customer service. They want to sell, sell, sell. Some of the women need to be told how to dress appropriately for a sales business.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
We appreciate your constructive feedback. We will use this information to better your dealership experience with us in the future!
Great Job by Antonio, Josie, and Andrew Vultaggio!
Antonio, Andrew, and Josie were wonderful! The entire experience from beginning to end went smoothly. They were friendly and incredibly professional, clearly knew what they were talking about, and were able to fit me into the truck I wanted at a price that worked well for me. I really appreciated how quickly the process went as well! When I got there, everything was ready to go - I was in and out of there in a snap! Thank you Antonio, Josie, and Andrew for making my experience a great one! You have a customer for life!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Paul, thank you for taking the time to give us positive feedback. It has been a pleasure serving you. Quality and customer service is always our number one priority, and we’re happy to hear that Antonio, Andrew, and Josie exceeded your expectations. Thank you again for choosing us, we look forward to having you as one of our valued customers for many more years to come!
Great Brad did a great job on getting us a great deal .
Brad is one one the best I knew him when he worked at Royal Oak Ford and he found us a great car for a super deal where ever Brad goes I will be there to buy a car from him he is just a one of the best.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us!
Great!!!!
The service was great, it just felt right. I have dealt with suburban ford before. Nothing has changed the service is still professional top notch.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for taking the time to give us positive feedback. We hope to serve you again!
Great salesperson and very easy to get paperwork done
Vince was very easy to work with and was straight to the point with his sales which made the process much smoother and very easy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the feedback. It's great to hear you had a positive sales experience with Vince. We hope to serve you again in the future!
First Rate Service
From the moment I walked in the door I was greeted with friendly service. Terry was incredibly helpful in finding me a car that fit my needs and price range. He was incredibly personable and answered all my questions with patience and understanding. I will definitely recommend Terry and Suburban Ford to anyone looking for a great car buying experience! Dylan from financing was also easy to work with and efficient in getting me all the information I needed to finance my car. He did a great job explaining everything in terms anyone can understand. I appreciated both of these salesmen immensely.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Julianne, thank you for taking the time to give us positive feedback. It has been a pleasure serving you. Quality and customer service is always our number one priority, and we’re happy to hear that Dylan and Terry exceeded your expectations. Thank you again for choosing us, we look forward to having you as one of our valued customers for many more years to come!
Great customer service
My salesperson, Vince, and finance manager, Cheryl, were quick to address my concerns about my paperwork and I left the dealership very satisfied. I will return for my next Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with Vince! We hope to have the pleasure of serving you again in the future!
