Suburban Toyota of Troy

We were looking to buy a new car in April to retire our two older cars. When we walked into the dealership, this young lady, Leng Huang, greeted us warmly and quickly understood what we were looking for. She showed us the various options and analyzed the pros and cons for each one. We short listed two vehicles and test drove one. We were very pleased with the road test. Leng then explained and demonstrated the details of the various functions of the car. She was very responsive in finding out answers to questions that need clarification. What impressed us most is that she followed up with all pending issues proficiently. She was very diligent and efficient in getting paper works done. She is a go-getter! We had previously gone to several other dealerships, but this one, particularly Ms. Leng Huang, is outstanding!

Would highly recommend Leng and dealership for a pleasant experience. Thanks ! Keep up the Good Work ! The dealership was very accommodating, All issues and concerns were addressed promptly and in a professional Manner.

It was my second time buying a Toyota RAV4 from suburban. In both times Leng Huang was my salesperson. My overall experience with Leng was very pleasant. She was professional, very clear and explained the entire process step by step. She was honest, helpful and very friendly. I highly recommend her. Thank you very much Leng

Suburban Toyota Sales Representative, Mr. Mike Goltz, helped us buying a new SUV. Mike was friendly and very patient in answering all questions. We visited three times their showroom before making our decision. Each time mike was courteous and ensured that all our questions were answered. I highly recommend anyone call Mr.Mike Goltz at Suburban Toyota, Troy, Michigan, for assistance.

Suburban Toyota Sales Representative, Mr. Mike Goltz, helped us buying a new SUV. Mike was friendly and very patient in answering all questions. We visited their showroom three times before making our decision. Each time mike was courteous and ensured that all our questions were answered. I highly recommend anyone call Mr.Mike Goltz at Suburban Toyota, Troy, Michigan, for assistance.

Shopping many weeks for a new used car online, i spotted the car of my dreams. I test drove it the next day, and drove it home the following day :) i never bought a car from a dealer before. Jay Edwards made it very easy and fast! Thanks!!!

This is the first time buying a Toyota, I found my car on the internet & received a immediate call back, set up an appointed. When I got to the dealer, the car was in the lot with a HOLD sign on it. Nate (salesman) was prompt, courtesy, answer all my question in the dealership & when we took the car for a test drive. They held the car for me, for 2 day. When I wen to sign on the car, I was given a tour of the service area, was shown the car, so I could go over the car one last time. Then I spent about 30 min, with the finance person, who again answered all my question & never pressure my to buy any of the extra services.

Working with Jay Edwards was a pleasure. Jay was kind, professional, and knowledgable. He was patient with my wife and myself. He took time to explain the process step by step. He made us feel like family. I will do business with him again and would recommend anyone looking to purchase a car to call Jay Edwards at Suburban Toyota.

No pressure at all. Fast and efficient. They understand how to make the purchasing process seamless. They were prepared each step of the way. Communicated well, understanding I am very busy and hard to reach.

Working with Jay Edwards of Suburban Toyota was wonderful. I had been looking all over for a Lincoln MKX loaded; the model before the body change over in 2011. This dealership had one in great condition with a one time owner. Jay was helpful, kind and not pushy like some of those car salesmen are that just make you want to run out of the dealership. They ran my application on the previous day so that when I got there everything was taken care of and all the documents were ready to sign. I was in and out of there in no time! Very wonderful experience! The only reason I'm giving them 4 stars instead of 5 is because I was informed that its their policy to not give used purchased vehicles a full tank of gas. I thought that was common courtesy for dealerships to give you a newly purchased vehicle on a FULL tank of gas no matter if the car you're buying is new or used. I got my MKX on a little under 3/4 of a tank :/ This in NO WAY reflects my experience with Jay though, he was awesome!