Reviews
The service from Chula Vista Ford was impeccable!
The service from Chula Vista Ford was impeccable! They came to my house and picked up my car. Took it in for an oil change and delivered it back to me in a couple of hours. I never imagined that would be part of the service when I purchased a car from Chula Vista Ford. Thank you so much!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service from the Services Department.
Great customer service from the Services Department. I was kept informed of the services needed for my vehicle.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service advisor was not courteous.
The service advisor was not courteous. Normally my husband takes the car, maybe because I’m a female.
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- Buying process —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Service advisor was not courte
I took my car in for routine service at the Ford
I took my car in for routine service at the Ford dealership, and as always, it was a great experience. I love seeing the familiar faces and continuing to build the kind of connections that make me feel comfortable and confident in the service I’m receiving. A special shoutout to Jose Gomez—his customer service is truly stellar. He’s honest, trustworthy, and always takes the time to make sure everything is clearly explained. It’s customer service like his that keeps me coming back. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Every one I dealt with was extremely nice and
Every one I dealt with was extremely nice and knowledgeable. Thanks Sergio for all your help.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service was completed quickly with great customer
Service was completed quickly with great customer service. They even called to offer pick up and delivery for my vehicle maintenance!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I am rating the service dept.
I am rating the service dept. Everyone is so nice. There was a recall on my car. CV Ford picked up my car and delivered it back to me when it was finished. Shout out to Jonathan Contreras, he was great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was a great experience.
It was a great experience. They were; professional, courteous and open for negotiations. They are in the business to make a profit, so be on your game, they are not there to give away cars. This was the best dealership experience that I've experience in my guys. Caveat There are too many gorgeous sales women working there, if you are a guy don't get a female sales person. You won;t be able to focus. Other than that they were great. Now to cure my neck ache.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had a great buying experience here.
Had a great buying experience here. I dealt with Andy the sales manager and Jonathan to get my new truck, highly recommend.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My service advisor Darren Bruce was outstanding.
My service advisor Darren Bruce was outstanding. He’s always very helpful and was able to turn the repair around quickly for me.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
