Skip to main content

Chula Vista Auto Group

(278 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday 9:00am–7:00pm Closed

Reviews

(278 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chula Vista Auto Group from DealerRater.

Want to share your experience with this dealership?

Write a review

It’s always a great pleasure to work with Darren.

It’s always a great pleasure to work with Darren. He is honest and always deliver great customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

CVFord is located right in my neighborhood and scheduling

CVFord is located right in my neighborhood and scheduling an appointment for maintenance is possible in different ways; this last time I called in and got next day service. The most valuable component about CVF is my service writer, Darren Bruce. The longer I work with him the simpler and easier understanding my vehicle becomes. And the points accumulation program comes in handy at payment time. All in all, I trust my truck to CVFord.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Rafael the guy who helped was great.

Rafael the guy who helped was great. Super attentive and polite when answering any questions we had. He worked his best to get us a deal we were happy with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This dealership has top tier customer service!

This dealership has top tier customer service!!! Andy ( manager ) is very professional and truly cares about his customers experience!!! Definitely recommend getting a car at Chula Vista ford!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

All I can say is great service!

All I can say is great service! My truck was very well serviced and i received good recommendations as to what my truck needed and might need in time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Took my Mach-e in for an audio issue.

Took my Mach-e in for an audio issue. They checked it out and are ordering a new speaker. Afterwords I noticed that the vents were now broken. John worked with me and is helping order the parts and set up a follow appointment to replace the speaker and the baseboard piece for the vents. He has been very communicative and helpful during this process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words and the 5-star rating—thank you! Anthony Correia Service Manager

Carlos, Andy and our financial guy who assisted us on

Carlos, Andy and our financial guy who assisted us on 11/25/25 were all amazing! Thank you for all your help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re delighted you had a great experience—thank you for the amazing rating! Derek Kim Sales Manager

Easy to get in for service.

Easy to get in for service. Darren Bruce is the reason I still travel to this location for service. I appreciate how my car is delivered to me, washed. Everyone is very kind amd professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

A big thank-you for the 5 stars! We're glad everything was just right. Anthony Correia Service Manager

Efficient in their service.

Efficient in their service. Inspection was thorough. Knowledgeable staff. Patient and caregiver take time to listen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind review and the support—thank you for the 5 stars! Anthony Correia Service Manager

Good attention,,service, place really clean, dealer gave

Good attention,,service, place really clean, dealer gave me recommendations on what needed to be changed and the truck being ready on time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re smiling because of your review—thank you for the 5 stars! Anthony Correia Service Manager