Reviews
It was a great customer service!
It was a great customer service! Will come back for future car maintenance needed. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the 5 stars! We’re thrilled to hear you had a great experience. Your support means everything to us, and we can’t wait to welcome you back again soon! Anthony Correia, Service Manager
Darren Bruce the service Drive manager was very
Darren Bruce the service Drive manager was very professional and helped me with my Ford Explorer recall situation. Thank you! :)
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the 5 stars! We’re grateful for your support and glad you had a great experience! Anthony Correia, Service Manager
John Stevens has been assisting us with the outmost
John Stevens has been assisting us with the outmost sincere, professional and outstanding customer service! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the 5 stars! We’re thrilled to hear you had a great experience. Your support means everything to us, and we can’t wait to welcome you back again soon! Anthony Correia, Service Manager
Excellent service as always!
Excellent service as always! Darren, my service advisor, is great! Love that there is a shuttle service many dealerships have discontinued.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate your 5-star review. It’s always our goal to provide excellent service, and we’re so glad we could meet your expectations. Thank you for taking the time to share your feedback! Anthony Correia, Service Manager
JOHN STEVENS KNOWS HIS STUFF ABOUT F150'S .
JOHN STEVENS KNOWS HIS STUFF ABOUT F150'S . HE MADE THE EXPERIENCE ENJOYABLE. TOOK 2 HOURS FOR MY OIL CHANGE AND INSPECTION WHEN I MADE A RESERVATION. BUT REALLY WHO LIKES THERE FAST FOOD MEAL R8GHT AWAY WHEN YOU PULL UP TO THE DRIVE THREW WINDOW! NOT ME THATS FOR SURE! ALSO THEY ARE 100 PERCENT WAY AHEAD OF KERNEY MESA FORD. JUST EXPERIENCE THE DIFFERENCE PLEASE. THANK YOU
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wow, thank you for the glowing review! We’re so happy you had a positive experience with us. It’s customers like you who make what we do so rewarding. Looking forward to seeing you again! Anthony Correia, Service Manager
Darren is the best Service Advisor.
Darren is the best Service Advisor. The mechanics at Ford are outstanding! This is why I only have Ford work on my truck; and why I have Darren as my Service Advisor.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the 5 stars! We’re thrilled to hear you had a great experience. Your support means everything to us, and we can’t wait to welcome you back again soon! Anthony Correia, Service Manager
Daron was very quick and super thorough!
Daron was very quick and super thorough! Also really friendly and would highly recommend to others!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks a ton for the amazing review! We’re over the moon to know you enjoyed your experience with us. Your kind words made our day! Anthony Correia, Service Manager
I brought my truck to Chula Vista Ford for an oil light
I brought my truck to Chula Vista Ford for an oil light issue that was never fixed, despite being told otherwise. The problem only got worse—my radio, Bluetooth, and sensors stopped working—and I was told the part was on backorder for months. Despite being under warranty, I was not provided a rental vehicle and was left driving my malfunctioning truck for nearly three months. Communication was equally poor. Every time I called, my service advisor was unavailable, and promises of call-backs were ignored. Only after I demanded the part number did the “backorder” suddenly disappear and the part became available. When I finally got my truck back, it had been returned in unacceptable condition. My belongings were tossed around, my dashcam was unplugged, and my phone mount was moved. This dealership showed no professionalism, no urgency in resolving issues, and no respect for my property. I do not recommend Chula Vista Ford for any service or purchase.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We’re disappointed to learn that your experience didn’t meet expectations. We’d appreciate the opportunity to talk more and see how we can improve — please reach out to us at your earliest convenience. Anthony Correia, Service Manager | acorreia@chulavistaford.com
Our Service advisor was fast to give us the car diagnose.
Our Service advisor was fast to give us the car diagnose. He was just excellent
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate your 5-star review. It’s always our goal to provide excellent service, and we’re so glad we could meet your expectations. Thank you for taking the time to share your feedback! Anthony Correia, Service Manager
John was very helpful and polite.
John was very helpful and polite. My experience was overall fantastic and I will gladly bring my vehicle back to this dealership for future service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the 5 stars! We’re grateful for your support and glad you had a great experience! Anthony Correia, Service Manager