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Spitzer CJDR Mansfield

(2,679 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 538-9865 (855) 538-9865
Used (419) 469-1145 (419) 469-1145
Service (855) 355-7832 (855) 355-7832

Reviews

(2,679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer CJDR Mansfield from DealerRater.

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This is my second purchase from Spitzer Dodge and it was

This is my second purchase from Spitzer Dodge and it was another great experience! I worked with the Finace Manager to have everything ready when I arrived. My sales guy was also great and answered all my questions.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

HLantz, it is our honor to know that our services for purchasing new vehicles invited you back for an upgrade with us at Spitzer CDJR Mansfield! Thank you for trusting us with your safety and comfort on the road and your recommendation for others to work with us is truly appreciated. Please enjoy your new Dodge until next time!

Spitzer was fantastic.

Spitzer was fantastic. They got me right in and replaced my running boards quickl and without any hassle.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Kreger, we are so thrilled that our service team provided you fantastic assistance on your Ram with quickness and no hassle! Thank you for recommending others to check us out and we wish you safest of travels everywhere!

Good ,timely service, very friendly.

Good ,timely service, very friendly. Nice clean facility. Got in and out very fast. Always let me know when service is needed.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Rita, we are so thrilled that our team provided timely and friendly service to you! It is a priority of ours that transparency comes with our service and gratifying it is that it was a part of your experience. Please enjoy your Jeep in safety!

Linda Briggs excellent on knowledge and helpful on how to

Linda Briggs excellent on knowledge and helpful on how to resolve my problem.thankful for the curtsey and patience...

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Paul, your awesome review about our team and Linda is well received! It is to our delight that your concerns were courteously addressed and solved and we thank you for recommending others to check us out. Safest of travels in your Kia!

You're service department is extrodenarly friendly and

You're service department is extrodenarly friendly and very helpful, enjoy your expertise and always welcome attitude no matter what might be wrong. Thank you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

J, it is to our delight that our service team were extraordinarily friendly and very helpful during your recent visit with us at Spitzer CDJR Mansfield! Thank you for all your kind words about our exceptional service and recommending others to check us out. Please enjoy the open road with safety until next time!

I have used this dealership several times.

I have used this dealership several times. The staff is always friendly and informative. Rather than talk to me- they discuss my options. I feel more informed and they help me to understand. I appreciate being talked with rather than too. Colten was most helpful to me during my last visit. Thank you Colten and staff!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jauer, it is our honor to have your review as a returning guest to our dealership at Spitzer CDJR Mansfield! We along with Colton here definitely understand what you mean when you say you appreciate being spoken with about our services and options and we are so thrilled to know our team delivered it all. Thank you for your recommendation and we wish you safest of travels in your Jeep!

Everyone was very helpful and friendly.

Everyone was very helpful and friendly. I am very happy with my experience. I will definitely be back! Thanks!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Eric, we are so delighted that your recent visit with us was met with our helpful friendly team! Your recommendation for others to work with us and your return in the future helps us in great lengths as we continue to provide the utmost best to every guest. Please enjoy your Ram in the open road!

We have been having both our Sorentos serviced at Spitzer

We have been having both our Sorentos serviced at Spitzer Kia Mansfield since we bought them. They have always given us great service. Linda Briggs is very knowledgeable and treats her customers with great respect. She always has a smile & will not push you into anything you cannot afford that day. We will be returning there for all our services. Thank You Linda Briggs & the whole team at Kia of Mansfield.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving Linda this fantastic review! We are glad to hear that Linda took amazing care of you and your automotive needs. We are happy to know that she was very knowledgeable, always has a smile and did not push you into anything you can't afford that day. We look forward to serving you again in the future when the time comes.

From the sales person to the service department I have

From the sales person to the service department I have been totally satisfied from day one. Everyone has always been friendly and knowledgeable with me every time. At my last visit for an oil change Gwenyth Hall assisted me and informed me that my tires were in need of a rotation which I was not going to do at that time but she said they were definitely in need of it so I felt she was more aware of an issue then I would be so we proceeded with the rotation. Thank you Spitzer Kia and especially Gwenyth Hall.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ferdypants, We are grateful for you leaving Gwenyth this flawless review! We are thrilled to hear that Gwenyth took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that she was friendly and knowledgeable. Please drive safely and do not hesitate to let us know how we may be of further service to you.

Tim in service is good at his job .

Tim in service is good at his job . Thank you for the speedy service . Have a nice day

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are truly grateful for your kind review on our speedy service team! Your feedback is incredibly important to our growth so we thank you for your time. Please enjoy the open road in your Jeep until next time!