Reviews
great experience
great experience and officious group what they said is what they delivered Lincoln really delayed release of Aviator and hybrid which was a quite lengthy and painful
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Glad to see you had a "great experience" with our team at Joe Machens Ford Lincoln. We wish we could have gotten the Aviator to you sooner, but we do hope you love it. Thanks for choosing our dealership, we are here if you have any questions.
Purchase and Trade
Found the vehicle I wanted at a price I could afford. Justin Cochran and Mark Dietzel were helpful and easy to work with, and made sure the experience was satisfying. Will recommend Dealership to all my family and friends.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the very nice review for Justin and Mark. We very much appreciate you taking the time to let us know how we are doing. And, Yes! - please do recommend us to your family and friends. We'd love to work with them. T hanks again, we appreciate your business.
This dealership is awesome. I was met and help by Dean...
This dealership is awesome. I was met and help by Dean Sidener . He definitely knows his job , said all the right stuff to convince me. He is an asset to the dealership along with the finance department. Can’t remember his name I think Todd is his name. I would like to thank them both it is my second buy from that dealership of which I am very pleased. Thank you again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your customer loyalty to our dealership! We very much appreciate it. And, we loved seeing the 5 star review for Dean Sidener and Todd Marple - great to hear you are "very pleased"! We are here if you have any questions - just give us a call!
Excellent truck buying experience
Cameron Neal did a great job last weekend on buying my new Ford 150. I stopped by just to look but ended up buying. Gene Buck in Finance did a good job explaining all the paperwork. Everyone I talked to were cordial and non-pressuring. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on the purchase of your new Ford 150! Great trucks! And Thank You for the kind words for Cameron and Gene, they will love seeing your comments. Thanks for choosing our dealership, we hope to see you again. Safe Travels in your new F150!
Great experience. Made the leasing experience smooth....
Great experience. Made the leasing experience smooth. Ryan has great customer service and follow up. Will keep going back. Very consistent salesmanship.. definitely refreshing experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Jennifer, for the very nice review for Ryan! We loved seeing that he made leasing your new vehicle a "great experience"! We really appreciate you letting us know. If there is anything we can help with, please just give us a call. Thanks again for choosing our dealership!
Duron and his managers and finance directors made sure I...
Duron and his managers and finance directors made sure I had the best experience possible and made everything happened in the smoothest possible way. I got the perfect truck and had the best sales experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great to hear you got the "perfect truck" and had the "best sales" experience! That is what we love hearing! Thanks so much for the 5 star review for Duron and our finance team, we very much appreciate you taking the time to let us know how we did. Stop in or call if you have any questions. Thanks again for your business!
I recently traded with Ryan and honestly, couldn’t have...
I recently traded with Ryan and honestly, couldn’t have had a better experience! We arrive to the dealership about 1.5 hours before they were to close on a Saturday not intending to trade, but when we found the perfect new car for us, Ryan, his business managers, and finance directors- all stayed to make the deal happen! I truly appreciated their commitment to making our encounter easy and worthwhile!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great review for Ryan and our staff! We loved seeing that they made it a good experience for you, that's our goal. We are here if you have any questions, just stop in or give us a call. Thank you for choosing our dealership, your business is appreciated.
Tom Hughey is the best!
We have worked with Tom for years and always recommend him to family and friends looking for a new or used car. He is so easy to work with and always finds what we are looking for. We have purchased several ford vehicles and just purchased our first Lincoln.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nothing we love more than our repeat, loyal customers! Thank you for the terrific review for Tom Hughey. And, yes, please continue to recommend him, we all would appreciate it. Congratulations on the purchase of your new Lincoln, they are beautiful vehicles. Thank you again for your loyalty to Joe Machens Ford Lincoln, we are here if you have any questions.
TRADING VEHICLES
I RECENTLY TRADED TRUCKS RYAN LONGENECKER WAS EXCELLENT TO WORK WITH AND GENE BUCK DID MY PAPER WORK . I GIVE THEM BOTH FIVE STARS !!!! THANKS FOR EVERYTHING.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the "FIVE STARS" for Ryan Longnecker and Gene Buck! You are most welcome! And, Thank You for choosing our dealerships, we very much appreciate your business!
Perfect Repair + Great Service at Joe Machens Body & Paint
Through fault entirely my own, the bumper of my beautiful Ford Fusion SEL had a too-close encounter with an immovable object. I called my Joe Machens dealership and was connected with Joan Reed in Joe Machens Body & Paint, who immediately dispatched a towing service. Within 24 hours Mike Golden called with an estimate and timeframe for parts and repairs. Upon completion of initials repairs, Mr. Golden provided me with an estimate for (optional) painting needed match my vehicle’s color. My vehicle was returned to me in like-new condition with perfectly matching bumper. Mr. Golden even dispatched the courtesy van for me! All work completed within the indicated timeframe at a very reasonable cost exactly as estimated. Thank you, Joan Reed for so expeditiously dispatching the towing service and for processing all the paperwork. Thank you, Mike Golden, for accurately estimating costs and for keeping me updated on the status of repairs. Special thanks to the expert technicians Brandon Gaddis and Richard Pedroley who so perfectly restored my vehicle to like-new condition in less than two weeks. Kudos and kudos to everyone at Joe Machens Body &Paint Center for your A+ excellent and professional service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
What a TERRIFIC review for Body and Paint Center Team! We all - Joan, Mike, Brandon, Richard and our courtesy driver - are all appreciative of you taking the time to let all of us know how they did. Thank you so much for choosing our dealership, we are hear if you have any questions or need anything else. Very safe travels and be on the look out for those immovable objects!
