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Clay Cooley Cadillac

(460 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–7:00pm
Tuesday 8:00am–8:00pm 7:00am–7:00pm
Wednesday 8:00am–8:00pm 7:00am–7:00pm
Thursday 8:00am–8:00pm 7:00am–7:00pm
Friday 8:00am–8:00pm 7:00am–7:00pm
Saturday 8:00am–8:00pm 7:00am–4:00pm
Sunday Closed Closed
New (214) 960-5008 (214) 960-5008
Used (214) 960-5842 (214) 960-5842
Service (888) 231-4218 (888) 231-4218

Reviews

(460 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Clay Cooley Cadillac from DealerRater.

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The oil change service was performed in a reasonable

The oil change service was performed in a reasonable time. The waiting room is modern and comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Friendly and eager to help.

Friendly and eager to help. Happy to do business with Lone Star. Available b phone and prompt reply to questions etc etc

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Was there over six hours!

Was there over six hours! Was lied to by the sales lady several times very unprofessional, threatened to sell the car to somebody else if I didn’t take the sale immediately, even though the car was not there yet. Would not recommend was a very bad experience..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Daniel and the sale staff went above and beyond in my

Daniel and the sale staff went above and beyond in my sales process. The New Dealership Building looks Awesome !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very friendly employees from the sales staff to the

Very friendly employees from the sales staff to the service advisors. My third Cadillac so no complaints!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I leased a 2025 Cadillac OPTIQ.

I leased a 2025 Cadillac OPTIQ. Humberto, my Sales Associate did a great job of answering my questions. I found out after I had closed the deal, I was his first sale! Dallas, my financial consultant was efficient and I was in and out of the Finance office quickly! There was no “hard sell” tactics and everyone was respectful to me. This dealership has moved to a new location in Mesquite and the facility is “state of the art “

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience.

Great experience. Working With Mr Richard Wells. He is very knowledgeable and professional. And got the deal done quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Really enjoyed my car buying experience here.

Really enjoyed my car buying experience here. They made it smooth and easy. Brianna was my sales lady and she was awesome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great customer service it’s always welcoming there my

Great customer service it’s always welcoming there my favorite place to get my car fixed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Their customer service is excellent I have no complaints

Their customer service is excellent I have no complaints at all when I visit them for a oil change!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.