Reviews
Friendly and eager to help.
Friendly and eager to help. Happy to do business with Lone Star. Available b phone and prompt reply to questions etc etc
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Was there over six hours!
Was there over six hours! Was lied to by the sales lady several times very unprofessional, threatened to sell the car to somebody else if I didn’t take the sale immediately, even though the car was not there yet. Would not recommend was a very bad experience..
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Daniel and the sale staff went above and beyond in my
Daniel and the sale staff went above and beyond in my sales process. The New Dealership Building looks Awesome !!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very friendly employees from the sales staff to the
Very friendly employees from the sales staff to the service advisors. My third Cadillac so no complaints!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I leased a 2025 Cadillac OPTIQ.
I leased a 2025 Cadillac OPTIQ. Humberto, my Sales Associate did a great job of answering my questions. I found out after I had closed the deal, I was his first sale! Dallas, my financial consultant was efficient and I was in and out of the Finance office quickly! There was no “hard sell” tactics and everyone was respectful to me. This dealership has moved to a new location in Mesquite and the facility is “state of the art “
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience.
Great experience. Working With Mr Richard Wells. He is very knowledgeable and professional. And got the deal done quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Really enjoyed my car buying experience here.
Really enjoyed my car buying experience here. They made it smooth and easy. Brianna was my sales lady and she was awesome.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great customer service it’s always welcoming there my
Great customer service it’s always welcoming there my favorite place to get my car fixed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Their customer service is excellent I have no complaints
Their customer service is excellent I have no complaints at all when I visit them for a oil change!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My son purchased a Nissan rogue from lone star Cadillac
My son purchased a Nissan rogue from lone star Cadillac it broke down in Denton Tx , he had it towed back to lone star Cadillac, this happened on a Saturday evening, on Monday he went to check on the car it was missing they couldn’t locate it , next they couldn’t find the key fob that was missing, finally it was located the service manager asked him why did you bring it here , my son said well I bought it here he said we don’t fix Nissan we’re Gm , the salesperson told my son as he was filling out paperwork and getting a warranty “if anything should happen to it bring it back to us “her Name is Ivy I called wanted to speak to a manager about this , they never returned my call I recommend avoiding this dealership, they aren’t dependele , the management is crap and they are what they say about car salesmen they’ll say anything to get you in the car don’t be fooled by this dear ship the worst Sonny khokhar sales director, Ivy salesperson, Jeff Rosser general manager these people are the most useless and unprofessional the worst ,
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase