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Wilde Subaru

(1,251 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
2013 state dealer award
View 4 awards
2013 state dealer award
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (262) 888-7450 (262) 888-7450
Used (262) 888-7452 (262) 888-7452
Service (262) 888-7431 (262) 888-7431

Reviews

(1,251 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wilde Subaru from DealerRater.

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excellent people, Kay Frick was fabulous and

excellent people, Kay Frick was fabulous and knowledgeable. She answered our questions and showcased the features of the 2023 Subarua

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, our team appreciate the 5-star review! We're glad Kay was able to make your experience fabulous. Congratulations on your new Subaru and we look forward to seeing you again in the future at Wilde Subaru.

Hans made the purchase of our new “car” a very easy

Hans made the purchase of our new “car” a very easy process. The dealership is very nice and we would definitely reach out the next time we are in need of a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Sarah, Congratulations on your new car! We are happy to hear your purchase was easy. Please let us know if you need anything in the future at Wilde Subaru!

I brought my Subaru Forester 2020 for scheduled service

I brought my Subaru Forester 2020 for scheduled service in this dealership service department already twice. My feedback is highly negative. On top of regular service, I asked the service advisor to adjust tire pressure to 35 psi and include a car wash and a light interior vacuuming that were supposed to be complimentary. Upon delivery the car back, the car wash and vacuuming were not done. Tire pressure was down to 30 psi even though it was indicated 36 psi on the service sheet. I pointed it out to service advisor and the service manager. They agreed to correct the issues and compensated my complaints by filling the full tank of gas. However, I was forced to wait additional 1.5 hours. On my complaint why it all was not done right first time, I received no answer but shrugs both from the service advisor and service manager. I am going to this dealership because I have a service package. When it expires, I will never be going again to this dealership service again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Alexander, Any customer that provides us with the opportunity to earn their business deserves a first-class experience. Therefore, I am sorry to learn we have failed to meet this expectation. At your earliest convenience, please consider reaching out to me as I would like to learn more about your recent service experience to see how we can improve for your next visit. I hope to earn your confidence back in our team. Thank you. Kevin Schmidt kschmidt@gowilde.com Service Manager

We finally joined the Subaru family.

We finally joined the Subaru family. Everything was great! Our salesperson was awesome and so was the different salesperson who made the final delivery. Not only have we started a brand relationship, we have started a dealership relationship. Thank you Wilde.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for being a part of our Subaru family! It was a pleasure working with you. We hope you are enjoying your new vehicle! Our team looks forward to seeing you again in the future. Until then, safe travels!

Service was great.

Service was great. My sales person was informative, listened to my needs and was accommodating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, thanks for the shout out to our Sales team and for letting us know about the informative and accommodating level of service provided. We hope to see you again in the future at Wilde Subaru!

We are buying the third Subaru car in the past five

We are buying the third Subaru car in the past five years. Great customer service and experience. Nothing to complain and only positive feeling interacting with every one part of the purchase process. Keep the good work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Subaru! Once again, it was a pleasure working with you and we hope you are loving your new purchase. Please let us know if you need anything in the future at Wilde Subaru!

Honestly the worst place I had ever dealt with from sales

Honestly the worst place I had ever dealt with from sales to the service department. Lying is standard practice here and when I left my vehicle for a service, it came back with additional 60 plus mileage after three weeks of waiting. Additionally, make sure to double-check your sales contract as I had to revise it four times with them after their continuous so-called "mistake" to inflate the price. They are dishonest and unethical people I would never recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, I am deeply sorry to read about your experience with our team. This was not our intention. Our mission is to build positive relationships and provide a first-class experiences to our valued customers, like yourself. If you are willing, I would like to learn more in detail about your experience in hopes of improving upon our level of service provided. Please consider reaching out to me directly. Peter Erkkila pete@gowilde.com General Manager

What a great dealership.

What a great dealership. I always have a great car purchase experience. When I take my Forester in for service, I feel like I am treated like I'm at a 5-Star hotel. Seriously. They go above and beyond in service and I know from my past experiences at other dealerships. The service advisers are all professional and super helpful and never take on a pressure sales role for anything. Loved my free car washes too! I let the Service Manager, Kevin Schmidt know that he has great employees! I am WILD about Wilde!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, Thank you for the review! We are glad your time with us was an excellent experience! We look forward to seeing you again soon!

I want to thank Kevin Schmidt the service manager For

I want to thank Kevin Schmidt the service manager For accommodating me and my concerns and providing me with a time slot for my 2018 Subaru Outback,I believe he went out of his way for a customer, I also want to thank the service dept for explaining to me the radiator overflow and it’s operation for which I did not understand and addressing my concerns for the heating system within my vehicle, And I am still evaluating the heating system operation in my vehicle due to the warm weather. Thank you kindly, Thomas Arloszynski

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, We appreciate the kind review! We are glad our team was able to provide you with great service here at Wilde Subaru! We hope to see you again soon!

Consumer response

🙂

Consumer response

🙂

Always efficient service with good explanations

Always efficient service with good explanations beforehand. Waiting area is always clean nd inviting. Happy to have purchased from Wilde

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, Thank you for the review! We are glad your time with us was a good and efficient experience! We hope to earn your business again here at Wilde Subaru!