Reviews
John Sasso was amazing.
John Sasso was amazing. Very knowledgeable and answered all my questions. He made the buying process so simple for me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Leith, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Safford Brown's Manassas Kia
Great service!
Great service!!! Very happy with the staff and management. Would highly recommend the dealer and staff. The manager, Wais Safi is wonderful to work with!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We cannot thank you enough for your wonderful review of Safford Brown's Manassas Kia and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Safford Brown's Manassas Kia
Fixed my problem very quickly.
Fixed my problem very quickly. Very good communication. Very pleased with my results and Jonathan kept in touch with the progress of my vehicle!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Taylor, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Safford Brown's Manassas Kia
Very easy process.
Very easy process. Khalid and Claudia were excellent and professional. I received a follow up call by Wais Safi who was also very polite and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Karen, thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, Safford Brown's Manassas Kia
This dealership provided excellent help in finding a
This dealership provided excellent help in finding a vehicle. They had all the information I needed and more.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Safford Brown's Manassas Kia
Very friendly and very professional.
Very friendly and very professional. Michelle takes care of things and its a fast in and out process with all work reviewed and questions answered.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this amazing review, Jane! We really appreciate your business. Sincerely, Safford Brown's Manassas Kia
Clean and friendly.
Clean and friendly. Works to find a solution! Wait was a bit long, but was able to work from waiting area.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Safford Brown's Manassas Kia
Very friendly and very attentive.
Very friendly and very attentive. Michelle takes care of things and its a fast in and out process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this amazing review! We really appreciate your business. Sincerely, Safford Brown's Manassas Kia
Sopele was really nice.
Sopele was really nice. I was very satisfied with my purchase the car with him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Yuna, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Safford Brown's Manassas Kia
I am having issues with my 2022 Sorento and engine light
I am having issues with my 2022 Sorento and engine light and acceleration, 15384765 case#
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, Safford Brown's Manassas Kia
I have called Koon's Kia in Woodbridge and their Service manager talked like it was an issue they are dealing with and had to do with the Transmission. He said I could bring it there but have to work out details since I work all day. This has been a pain and I cross my fingers it runs ok every day which is a shame with a car that has 12,000 miles on it. MB
I am still trying to get help with issues with my Sorento. Solid yellow engine light has been on 3 times and then goes off. When the engine light goes off it idles roughly. If u turn it off and then back on the engine light goes off. MB