Reviews
Quick turn around for service and clear communication!
Quick turn around for service and clear communication! Addressed everything I asked to be done at time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Safford Brown's Manassas Kia, we value our customers and we look forward to seeing you down the road. Sincerely, Safford Brown's Manassas Kia
Always cheerful and pleasant!
Always cheerful and pleasant! Work is done quickly and efficiently, they always make sure you know what's going on and when you will be done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Safford Brown's Manassas Kia, we value our customers and we look forward to seeing you on your next visit. Sincerely, Safford Brown's Manassas Kia
Was able to assess the repair quickly and resolve the
Was able to assess the repair quickly and resolve the issue while I waited in the waiting room. Customer service was fantastic, communicated via text as well as in person. Very satisfied.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! We will personally share your feedback with our team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Safford Brown's Manassas Kia
It just seemed like it shouldn’t have taken 2 hrs for an
It just seemed like it shouldn’t have taken 2 hrs for an oil change but other then that everybody was amazing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Safford Brown's Manassas Kia
I liked the clear online pricing and minimal haggling
I liked the clear online pricing and minimal haggling experience. Good selection of cars. They were flexible in pricing to meet my needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback. We're happy to hear that you had a positive experience and were able to find a great deal on the car you wanted. Sincerely, Safford Brown's Manassas Kia
Professional environment with exceptional people always
Professional environment with exceptional people always on hand to help with anything. We were helped by Michael Mirzada who did everything in his power to make sure we left satisfied and we most definitely did. He was super helpful and awesome! We appreciate him and Safford Brown Kia Manassas.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Mike's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Safford Brown's Manassas Kia
Excellent customer service, as always!
Excellent customer service, as always! Michele is the best person to work with. She keeps you informed of what is happening and explains everything clearly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Safford Brown's Manassas Kia
Sopele was great!
Sopele was great!, stress free and no high pressure sales pitch. The whole process was fast and seamless.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Safford Brown's Manassas Kia
Jonathan and Michelle were very helpful in keeping me
Jonathan and Michelle were very helpful in keeping me apprised of the ordering and delays for my motor and calling me as soon as t was ready. I didn't buy my first or second Kia from them but had taken my cars to them for regular maintenance for the past 15 years and have always been happy. They're awesome team to deal with! It took 3 months to get a motor from Korea but that wasn't their fault.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Safford Brown's Manassas Kia
Paul Wayson and Wais Safi were awesome.
Paul Wayson and Wais Safi were awesome. They made sure I had whatever I needed and walk out a happy customer. Claudia Solito made finance a delight. She was fantastic and a great help. I enjoyed my experience at KIA Browns Manassas.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Safford Brown's Manassas Kia would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Safford Brown's Manassas Kia