Reviews
Best experience Help was the best Would recommend
Best experience Help was the best Would recommend family to here Thank you so much
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate the kind recommendation, Alan. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Team at Safford Brown Kia Manassas
Amazing service!
Amazing service! Michelle and her team were, fantastic. Very, very pleased from beginning to end. Everyone was courteous and helpful, informed me of information throughout my service. They went the extra mile at every level to ensure the highest quality service was provided. I will definetly recommend The Browns Kia Team to friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Safford Brown Kia Manassas. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Team at Safford Brown Kia Manassas
Great service and great work.
Great service and great work. It’s my pleasure and whatever I needed have been served . Mahmud
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your input, Mahmudul. We're glad to hear that you are consistently impressed with the service we offer here at Safford Brown Kia Manassas. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Team at Safford Brown Kia Manassas
Friendly and courteous staff.
Friendly and courteous staff. Work was completed correctly and on time as promised. Car was nice and clean when it was returned. Excellent experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Shelby, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Team at Safford Brown Kia Manassas
The service center got me in quickly even though it was
The service center got me in quickly even though it was just a state inspection. Michele is always amazing when it comes to customer service and making sure every customer leaves happy. She's very friendly and professional and I always look forward to seeing her.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We cannot thank you enough for this glowing review of our service center, Gordon! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Team at Safford Brown Kia Manassas
They were really helpful and were able to get what I need
They were really helpful and were able to get what I need and considered my price range
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your recent purchase! At Safford Brown Kia Manassas, our team strives to deliver an excellent experience and find you a vehicle that works within your budget. We hope to be of service to you again in the future, and please don't hesitate to contact us if you need assistance with anything else! Sincerely, The Team at Safford Brown Kia Manassas
I'm very appreciative of the service department at SBK.
I'm very appreciative of the service department at SBK. In particular my service rep Jonathan Woods.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your compliments and kind words mean so much to us and our team, James! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Team at Safford Brown Kia Manassas
Best car buying experience I've ever had in 40 years of
Best car buying experience I've ever had in 40 years of driving and 40 years of purchading new and ysed cars. This is my third Kia and you have a repeat customer in me. Lastly, I like honesty and integrity. My deal was made over the phone and honored when I walked onto the dealership. Very impressed! God Bless you all!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. If you need anything else down the road, please do not hesitate to reach out. Take care and have a great day. Sincerely, The Team at Safford Brown Kia Manassas
Great experience.
Great experience. No pressure and the sales man was outstanding. Very knowledgeable and friendly. Sale couldn't have gone better.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Safford Brown Kia Manassas. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, The Team at Safford Brown Kia Manassas
Great experience with our recent purchase of a 2023 Kia
Great experience with our recent purchase of a 2023 Kia Telluride. Looking forward to driving this car more!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Team at Safford Brown Kia Manassas
