Reviews
Great service every time!
Great service every time! Everyone is so friendly and they aren’t out to get money like other dealerships by selling you unnecessary things
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Team at Safford Brown Kia Manassas
Michele was a great help addressing my issues and looking
Michele was a great help addressing my issues and looking into my concern about the floor mats
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words. We are very happy to hear that Michelle was so attentive during your visit to our dealership and that she gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, The Team at Safford Brown Kia Manassas
Everyone always very nice and professional.
Everyone always very nice and professional. They always get me in and out fast which makes my time feel valued and I really appreciate that.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are committed to providing top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Safford Brown Kia Manassas, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Team at Safford Brown Kia Manassas
Service performed very well and promptly.
Service performed very well and promptly. Did not have to wait long. Michelle, as usual, was very helpful. One suggestion: it will be helpful if you post the cost of each service on the site. I paid $49,99 for a Tire Rotation. I thought that was pretty steep.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. We are glad you had a pleasant visit in our service center and will pass your kind words along to Michelle. Sincerely, The Team at Safford Brown Kia Manassas
Got me in quickly and provided facts on my car without
Got me in quickly and provided facts on my car without prompting from me! Did great job
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Team at Safford Brown Kia Manassas
Prompt efficient warranty service.
Prompt efficient warranty service. That all I have to say, but here is your 15 words.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
James, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Safford Brown Kia Manassas. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Team at Safford Brown Kia Manassas
Julio did a great job communicating with us and
Julio did a great job communicating with us and coordinating maintenance for our KIA Soul. The whole maintenance team was terrific. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Andrew, we appreciate your kind words about our service team. Thank you for choosing Safford Brown Kia Manassas for your vehicle needs. Sincerely, The Team at Safford Brown Kia Manassas
Bryant did a great job, worked with me for a few days to
Bryant did a great job, worked with me for a few days to get what I needed. Definitely a no pressure purchase and customer service was at its best. The car was for my wife, she loves it, that is the best part, thanks Bryant. I would also like to mention Toobah, talked me through the warranty and got a good rate on the financing.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Team at Safford Brown Kia Manassas
Michele is the BEST!
Michele is the BEST! Always a pleasure working with her, she is very helpful and welcoming.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Michele does for Safford Brown Kia Manassas and our customers. Hope to see you again soon! Sincerely, The Team at Safford Brown Kia Manassas
Julio was super welcoming and helpful.
Julio was super welcoming and helpful. He explained everything that my visit would entail really well. I felt comfortable asking questions and he always answered kindly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Stephanie, we sincerely thank you for taking the time to write such kind words about our team. Julio is a great people person and he strives to create a positive experience for every customer. He will be very happy to hear he was successful in that endeavor. If you have any questions, please do not hesitate to come see us. Sincerely, The Team at Safford Brown Kia Manassas