Reviews
Great service
Debbie hefty was great to work with and helped me resolve several issues after the purchase. I was very pleased.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know! Trey Rodgers - GM - trey.rodgers@brownscar.com
Great customer service
Staff is professional and courteous, and work is done swiftly. We have bought four cars from this dealership and will come back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it's time for your next service. Trey Rodgers - GM - trey.rodgers@brownscar.com
Great customer service.
I have not had a service. I just purchased a new car last month yet I Lee receiving emails about my recent service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Trey Rodgers - GM - trey.rodgers@brownscar.com
Great Salespeople!
The sale was no pressure and we were treated with respect and appreciation. The sale was a fairly fast process too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review, Mark. We're happy to hear everything went well for you. Please let us know when we can assist you again! Sincerely, Trey Rodgers - GM - trey.rodgers@brownscar.com
Great service
Customer service and being informed and updated on my vehicle service recommendations and readiness. I really appreciated the warm and friendly greetings upon my arrival
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos, Dawaine. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Kind regards, Trey Rodgers - GM - trey.rodgers@brownscar.com
Great service on 10 yr old vehicle! Valet too
Your staff was very helpful at every step of the appt and kept me informed of progress. They took care of everything that needed to be done. I really appreciated the valet service!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Trey Rodgers - GM - trey.rodgers@brownscar.com
Great customer service
The customer service staff is very friendly. Always greet with a smile. Acknowledge when you enter even if not your customer rep. Snacks are nice and plentiful
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Trey Rodgers - GM - trey.rodgers@brownscar.com
Clean and Caring
The dealership was very clean, hand sanitizer everywhere. Our car was wiped down as we picked it up. Everyone was very friendly as well
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Trey Rodgers - GM - trey.rodgers@brownscar.com
no pressure, salesman upfront
no pressure, salesman knew his product, accommodating during the pandemic,spent little time in show room, good price on Honda we were getting rid of, price fair on car we were buying
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks
Olivia Thacker was great to work with. Facility was very clean and neat as was the bathroom. Really stupid and annoying to insist on 20 words!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Trey Rodgers - GM - trey.rodgers@brownscar.com