Reviews
Zoom Zoom for Life!
No haggle or hassle. Great sales staff- professional and respectful of my time. Friendly and great place to buy a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mark, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Trey Rodgers - GM - trey.rodgers@brownscar.com
Great Service
Great sales support from Rebecca Shermer -- very friendly, super knowledgable, and very helpful. Brown's was well set up to make us feel comfortable in the Covid-19 era, and the buying process was excellent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Rebecca and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Best, Trey Rodgers - GM - trey.rodgers@brownscar.com
Service r
Everything went as smoothly as needed. Very professional staff and service done as promised. You can see social distancing protocols in place, so you feel safe while waiting.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Trey Rodgers - GM - trey.rodgers@brownscar.com
Superior service
The service was performed quickly and with good results. The staff at the facility are friendly and helpful. The service center is very comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Trey Rodgers - GM - trey.rodgers@brownscar.com
Why I love my new car
Ron is the Miata guru. I researched this car online for 6 months. It would have taken only one hour of his time to learn as much.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Trey Rodgers - GM - trey.rodgers@brownscar.com
Great Service
Convenient location and booking appointment as well as flexible time for drop off/pick up when car was done in service department. Service did a great job taking care of my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Trey Rodgers - GM - trey.rodgers@brownscar.com
Great customer service!
Easy to schedule an appointment, great customer service, and fast turn around time! I would definitely recommend and appreciate them offering the free oil change for healthcare workes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Trey Rodgers - GM - trey.rodgers@brownscar.com
Smooth and easy
The overall service experience was smooth and easy. I had registered and scheduled the appointment on the website. I arrived and worked with a technician to confirm the scheduled activities. I was presented a list of findings and had the option to perform the requested activities or skip. The pricing is a tad expensive but we all have to eat I suppose. However, my purchase at the dealership and the continued service at the dealership has been manageable. Caveat to this review is that I had purchased the car new and that my car also has low mileage. I am not an aggressive driver. I try to take care of my car in hopes that it will take good care of me.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don't hesitate to call us if you'd like to discuss anything in greater detail. Best, Trey Rodgers - GM - trey.rodgers@brownscar.com
Browns Mazda
Good inventory to select from, professional and knowledgeable staff. Overall great sales, finance and management. Good location and hours of operation.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Trey Rodgers - GM - trey.rodgers@brownscar.com
Maintenance services
The service is very quick and thorough. The service delivery lead (Chris López) explained everything that needed to be done, expected time etc. After the service was done, he also followed up to make sure everything was fine. Additionally, your service area staff were friendly and definitely were cleaning the common area frequently.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Supreme Chevrolet Cadillac of Plaquemine Team