Reviews
Great service!
Was referred by a friend. Great buying/leasing experience. Easy to schedule service. Accommodating, quick, and kind. Would definitely buy here again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Trey Rodgers - GM - trey.rodgers@brownscar.com
Great service
The service advisers were very helpful in providing accurate estimates for the time and expense required for the repairs. As always, the waiting area at the dealership has everything to make the wait enjoyable and comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the terrific feedback, Dave. I am happy to hear our team was able to provide you with an efficient service experience. We hope to see you again soon. Sincerely, Trey Rodgers - GM - trey.rodgers@brownscar.com
Service experience at dealership
Everything went smoothly, with a wait, but not un-expected. Regular advise on status of service was great. All went smoothly with the service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mylenne, thank you for your review. Please don't hesitate to contact us if we can assist you with any future auto needs. Take care! Sincerely, Trey Rodgers - GM - trey.rodgers@brownscar.com
Great service
Pleasant waiting room and timely updates on status of the car while waiting. All of the staff was helpful and knowledgeable. A pleasure to work with them
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback, Robert. It is great to hear our team could provide you with a positive service experience. Please let us know when we can assist you again. Take care! Trey Rodgers - GM - trey.rodgers@brownscar.com
First oil change
The service agent who greeted me was Friendly. The service was done quickly and professionally and the first oil change service was free.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the great review, David. We look forward to working with you again soon. Trey Rodgers - GM - trey.rodgers@brownscar.com
Great customer service
They are good and know how to take care of your car and customers. Variety of car models available at the dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you taking a moment to share your feedback with us, Muhammad. Please let us know when we can assist you again! Sincerely, Trey Rodgers - GM - trey.rodgers@brownscar.com
Very positive experience
The intake process was efficient and the work completed in a timely manner. Mr. Arcudi was very professional and made sure that everything went smoothly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review, Jerome. I am glad to hear our team could provide you with an efficient service experience. Please don't hesitate to contact us if we can assist you with anything else. Sincerely, Trey Rodgers - GM - trey.rodgers@brownscar.com
Love my Mazda 6 and Good Service!
Jason explained invoice, was very pleasant and moved cars so I could leave. Have always received good service and really love my Mazda 6.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the excellent review, Janet. We appreciate your business and look forward to working with you again soon. Sincerely, Trey Rodgers - GM - trey.rodgers@brownscar.com
Buying happy
The entire experience was comfortable. No one was too pushy and Rebecca is extremely knowledgeable about the vehicles. Chandra made the ‘back room’ experience less scary than we have had at other dealerships. All in all, it made car buying almost pleasurable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the great review, Peter. I am glad to hear our team could provide you with an excellent experience. We hope to see you again soon! Trey Rodgers - GM - trey.rodgers@brownscar.com
Service
Usual excellent service and attention by service representative. Service scheduling easy and within my time frame. Vehicle service completed quickly and when promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your kind words, Rex. Please don't hesitate to contact us if we can assist you with any future auto needs. Sincerely, Trey Rodgers - GM - trey.rodgers@brownscar.com