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THIScar

(162 reviews)
Sales hours: 8:30am to 7:00pm
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Sales
Monday 8:30am–7:00pm
Tuesday 8:30am–7:00pm
Wednesday 8:30am–7:00pm
Thursday 8:30am–7:00pm
Friday 8:30am–7:00pm
Saturday 8:30am–7:00pm
Sunday Closed
(877) 244-4598 (877) 244-4598

Reviews

(162 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Everything was awesome!

Everything was awesome! They made the process quick and easy. Thank you to all the people at THIScar - you're great!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Richard at the Woodlands location was outstanding!

Richard at the Woodlands location was outstanding!!! He quickly went right into explaining how the process works and handled everything smoothly. I highly recommend this place, even above CarMax or even Carvana. I checked before coming to this place. The offer here was significantly better!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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This place is full of arrogant managers, including Geo,

This place is full of arrogant managers, including Geo, that could care less about the experience of their customers. I came and got an appraisal. Later that day, I contacted the rep to schedule a time to make the sale giving him an hours advanced notice. I arrived and waited 35 minutes to start the paperwork. I was there an hour and a half to sell a vehicle that had already been appraised and sales price agreed. Also be aware of the paperwork. Thiscar wants you to cover any liability resulting from Thiscar test driving your car - should be the other way around. If they kill someone or damage your car, thiscar should be responsible - not you! Would recommend others choose a more organized, honest and respectful company to deal with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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The young man that assisted us was very helpful and

The young man that assisted us was very helpful and patient. I did not like the way that they over charge over the book value.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Overall painless process.

Overall painless process. Our salesman, Ricky had the vehicle waiting on my arrival, took my test drive and made my purchase. I was pre approved for financing from my bank, so I can’t speak to that but overall, the whole process was very smooth.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mike the CEO was such a military friendly person, him and

Mike the CEO was such a military friendly person, him and Giovanni both made sure I did not leave the office until I was happy! Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dennis is a professional, gave us more than a fair offer

Dennis is a professional, gave us more than a fair offer on our Malibu. Great experience, if you're thinking about it then just come through.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience.

Great experience. No pressure, love the clear, fixed prices and super helpful people. I can't imagine ever choosing to go to another old school dealership. Thanks guys

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great service.

Great service. Gave me my asking price and paid me in 30 minutes out the door. Highly recommend cars.com!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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THISCAR has been a great experience.

THISCAR has been a great experience. It was fast and I received a very fair price that I was happy with. Dennis was my appraiser and he was very knowledgeable , explained how the numbers were arrived at, and was very personable . I would definitely asks for him. Ashley was an excellent document specialist , walking me through everything in and efficient and friendly manner .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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