Reviews
They were kind and professional.
They were kind and professional. They were very helpful when I didn't understand how to solve the problem.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
ELLENSMITHTROUTMAN, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!
I really lime Chris , but he is gone.
I really lime Chris , but he is gone. Mary is also a good sport. The last time i went i did not get the report page and i am not sure if they rotated my Tires I could be wrong though. Overall is a good place
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
salherrerra, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!
This was my first time there since the ownership changed.
This was my first time there since the ownership changed. Things seem to operate similarly as they did last time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
PHANJA73, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!
I purchased 2 new tires for my AWD vehicle because that's
I purchased 2 new tires for my AWD vehicle because that's what was recommended to me and also got an alignment back in March. Since having work done I am having an issue where my car jerks or pulls aggressively during turns at highway speeds. Got 2 new tires put on in hopes of fixing the issue and it is still pulling while I am making slight turns. Never had this problem until my car was worked on there.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
samuelkostanko, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.
We pre-ordered a 2025 Forester Hybrid when they were
We pre-ordered a 2025 Forester Hybrid when they were first announced back in December of 2024. Everyone at the dealership was super excited and helpful. We drove away with our new car in April and got a great trade-in on our 2017 4Runner. Our salesman, Mike, was very friendly and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
scottandersonphoto, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!
Axel was working and helped explain everything that they
Axel was working and helped explain everything that they were doing to my car, price breakdown, etc. Very helpful and proficient
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
JENNIFER.GERISH, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!
Easy check in.
Easy check in. Service was great if a bit longer than expected. Waiting area was comfortable and clean.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hlcarver, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!
JD was wonderful today.
JD was wonderful today. He was SO knowledgeable about the Outback. He had done his homework for sure. The loan process was seamless thanks to David Gilbert. Thankful for this experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dmen129, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!
Jonathan was extremely knowledgeable and helpful.
Jonathan was extremely knowledgeable and helpful. He was no pressure and very patient with our many questions. He and everyone at Auto Star made the buying experience actually enjoyable! Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Trish, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!
They treated me.
They treated me. Got me a quote for tires and made an appointment for. They knew I lived alone and offered to take me home and pick me up. I did have a ride.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
PMILLERMTN, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!