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Autostar Subaru of Silverthorne

(165 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–6:00pm 7:30am–6:00pm
Tuesday 8:00am–6:00pm 7:30am–6:00pm
Wednesday 8:00am–6:00pm 7:30am–6:00pm
Thursday 8:00am–6:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 8:00am–6:00pm Closed
Sunday Closed Closed
New (877) 264-7811 (877) 264-7811
Used (877) 884-2076 (877) 884-2076
Service (866) 455-9076 (866) 455-9076

Reviews

(165 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autostar Subaru of Silverthorne from DealerRater.

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They fixed our problems and answer ed all of our

They fixed our problems and answer ed all of our questions. The visit took longer than expected but resolved all questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

JBHARDEE, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

Great service.

Great service. Friendly and timely. Waiting area is clean and hospitable. Need a selection of tea.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

HRENO24AUG, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

I had the best experience getting a new pre owned vehicle

I had the best experience getting a new pre owned vehicle today after having trouble with my car that had high mileage they found me a perfect cross country travel car for me and my dogs, I was in a rush for a long trip and they made everything so quick and smooth to get into my new car so I wouldn’t have to worry about a long drive ahead for work, this is the second Subaru I have bought from them, would highly recommend their team! Jonathan was a miracle worker getting my car ready quickly and helping to trade in my older one

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

lindsaylefler, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

Staff are always friendly and knowledgeable, work done in

Staff are always friendly and knowledgeable, work done in a timely manner and communication is excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Beth, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Welcoming and worked to be sure I was taken care of.

Welcoming and worked to be sure I was taken care of. Even loaned me a car so I could attend a work meeting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

matableman, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

Everything was done with efficiency and care.

Everything was done with efficiency and care. Old tires packed nicely. All service people were courteous and helpful. And the website was easy to use for making the appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

STAN_KATZ, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

Had good service in a friendly manner.

Had good service in a friendly manner. A ok Snacks and coffee a nice bonus

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

KJACOBS007, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

The work I needed done was performed approximately, it

The work I needed done was performed approximately, it just took a lot longer than was predicted. Better estimate of the wait time would be helpful,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

DGROTH1, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Dealership was not honest about issues with used car!

Dealership was not honest about issues with used car! Multiple undisclosed issues that we had to have repaired such as rear differential, brake fluid changed, microphone replaced, rear washer fluid leaking into car. Would NOT recommend this dealership!!! AVOID buying from Autostar!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very communicative and supportive and honest I felt ad

Very communicative and supportive and honest I felt ad though they truly cared about providing a quality experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

HELENAROBINOWITZ1, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!