Autostar Subaru of Silverthorne

Had to wait about two plus hours for an oil change. Unacceptable for a simple job.

Brad is one of the best service managers we’ve ever encountered at the Subaru dealership where we’ve been buying Subaru for over a decade. Very personable and made you feel welcome to be there.

I was very pleased with the service and professionalism of the service department at Subaru of Silverthorne. We will certainly take our Ascent there again if needed.

For JD JD helped us sort which model of Crosstrek was best for our needs. He was extremely helpful. The negotiations on trade in and sales price dragged out over two days - would have been nice to get it nailed down in just one day, but we appreciated the movement to get us there. My only suggestion is that the dealership clean up the car before handing it over. All of the stickers were still on the car, there was some dirt in the interior and the exterior of the car could have used a wash. Also, it was supposed to come with a full tank of gas. We discovered the gauge was on empty as we drove away.

Brad was a great help and extremely professional! He helped facilitate work on my Subaru to help keep my warranty valid and got me out sooner than expected. I really appreciate his help and attention to detail.

Dan and David were very professional and attentive. Our experience was positive and the process was smooth.

My husband and I recently stopped by Silverthorne Subaru just to browse some new Subarus, and we had the absolute pleasure of working with Adam Kocak. From the moment we met him, Adam was warm, genuine, and incredibly helpful. Even though we weren’t ready to buy that day, he never made us feel pressured or rushed. Instead, he answered all our questions with patience and knowledge, and his kindness truly made the experience feel like a breath of fresh air. It’s rare to come across someone so honest and sincere in the car business—Adam was truly a blessing. Because of the way he treated us, we know without a doubt that we’ll be coming back to buy from him when the time is right. If you're in the market for a Subaru, do yourself a favor and ask for Adam. You won’t regret it!

Robert was very nice and professional; however, I was not kept informed on a timely basis. I got there at 7:30am and while I understand that the techs don’t get in until 8am, my car was not ready until noon.

I appreciate this dealership. But it’s like starting over every time I bring my car in. I make an apt on line come in at the time scheduled they ask if I’ve had an appointment or if I’d ever been here.

Easy to work with, quick and efficient. Always am happy to came here and have my car serviced.