Reviews
Subarus batteries are terrible and they had no solution.
Subarus batteries are terrible and they had no solution. I lost a screw and the fix was $125.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
RUDILUEG, I'm sorry to hear about your recent experience. We take feedback seriously and want to better understand what happened during your visit so we can make things right. At AutoStar, we're always striving to improve and deliver the best service possible—but we can't do that without hearing from you. Please reach out to me directly at your earliest convenience. Thank you, James Berger Chief Operating Officer (813) 716-8784 james.berger@autostarusa.com
Great and helpful staff working there.
Great and helpful staff working there. They also have a nice waiting area to work from.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
mrosegrech, Thank you for writing us a review! We greatly appreciate your business. Welcome to the Autostar Family!
Working with Rhett Godfrey was a great experience.
Working with Rhett Godfrey was a great experience. Provided a lot of information, wasn't pushy, and helped me get in and out in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
drobco17, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!
Scheduling was online, but I needed to confirm by phone.
Scheduling was online, but I needed to confirm by phone. The technicians were great, walked me through the service, and provided a detailed report. The service took about the right time they estimated. I waited in the lounge and was able to get some work completed during the service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
MARCUSHANLON, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!
Advisor Brad Rush is top-notch.
Advisor Brad Rush is top-notch. After making an appointment for a lube/oil/multipoint inspection and then following up with a filter change, waiting over an hour for completion seems excessive.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
dgkoehn, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!
Very pleased with the service of sales team.
Very pleased with the service of sales team. Quick and easy process from the time of arrival to driving off the lot.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
tclark16, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!
Bradford Rush is top shelf to the max!
Bradford Rush is top shelf to the max! Hustle, action, results ! Mr. Rush fully understood my worry and specific vehicle application. I left with 100% confidence that the vehicle will perform for its intended use.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
BOBWESTON, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!
Extremely honest and qualified to work with.
Extremely honest and qualified to work with.Diagnosed the problem and completed repairs at fair price!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
DOZARK, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!
I have found thisdealership to be knowledgeable and give
I have found thisdealership to be knowledgeable and give good service. I have no complaints. Robert was efficient and the work was done as I had asked.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
MAGRAHAMBEST, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!
Robert, the service coordinator guy was great!
Robert, the service coordinator guy was great! They were running g a little behind for my appointment. They gave me a loaner car to get errands done. Nice dealership and good service.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
coheatherf, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!