Reviews
Very helpful and friendly staff.
Very helpful and friendly staff. I would not hesitate to do business there again. Problem fixed in timely matter.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lou2, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!
They were quick about the follow up visit after not being
They were quick about the follow up visit after not being able to finish the first time since mechanics left at 4:30, although they were open till 5.
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
JOANWJ, I'm sorry to hear about your recent experience. We take feedback seriously and want to better understand what happened during your visit so we can make things right. At AutoStar, we're always striving to improve and deliver the best service possible—but we can't do that without hearing from you. Please reach out to me directly at your earliest convenience. Thank you, James Berger Chief Operating Officer (813) 716-8784 james.berger@autostarusa.com
My car was delivered dirty.
My car was delivered dirty. Didn’t receive $100 to clean it myself. No instructions from the delivery guy. He had been eating and drinking in the car. My son was the one that felt with your staff. I only felt with delivery
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- Quality of repair —
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
PDANHAUER, I'm sorry to hear about your recent experience. We take feedback seriously and want to better understand what happened during your visit so we can make things right. At AutoStar, we're always striving to improve and deliver the best service possible—but we can't do that without hearing from you. Please reach out to me directly at your earliest convenience. Thank you, James Berger Chief Operating Officer (813) 716-8784 james.berger@autostarusa.com
Dan was super great.
Dan was super great. He really helps customers out and gets things done. Without him the experience would have been much different. Dan is the man with all the information you need to know 💖
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
markrsteinbach, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!
Brad was great.
Brad was great. My experience with scheduling an appointment and then changing it was horrible.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
WILLYCLARK, I'm sorry to hear about your recent experience. We take feedback seriously and want to better understand what happened during your visit so we can make things right. At AutoStar, we're always striving to improve and deliver the best service possible—but we can't do that without hearing from you. Please reach out to me directly at your earliest convenience. Thank you, James Berger Chief Operating Officer (813) 716-8784 james.berger@autostarusa.com
Robert was very professional and communicative during my
Robert was very professional and communicative during my visit. The service on my vehicle was quick and everyone was friendly.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
hschneider311, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!
Rhett is very knowledgeable and helped us figure out
Rhett is very knowledgeable and helped us figure out which car we needed. We will be back!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
pbhowellsr, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!
Ways top notch service.
Ways top notch service. The guys in the Service Department are helpful and knowledgeable. Alec in the Service Department is great! Thank so much for your helpful information. Robert the service director is awesome!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
pmjohnson67, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!
Brad was great and welcomed us to the service area - our
Brad was great and welcomed us to the service area - our first!! Work was completed on time which allowed us to stick to our day plans.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
bernardwillis08, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!
It was great service from Brad.
It was great service from Brad. He got me out on time for my job. he communicated with the guys to get things done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
REEDLESLIE08, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!