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Keating Chevrolet

(102 reviews)

Reviews

(102 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Service at Buckalew Chevrolet

Beverly was amazing as usual. Such kind and helpful staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Buckalew

Fast , friendly, professional, I highly recommend buckalew Chevrolet whether you are purchasing your next vehicle or just having your car serviced or repaired they take great care to make sure that you’re satisfied and your car is properly fixed, serviced and returned to you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buckalew Chevy Oil Change

Oil Change with appointment, went as expected. No issues!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Buckalew Dealership

Went for express service for oil change and tire rotation. Was done very well and within the estimated time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Colorado

I have bought 2 vehicles. Had different things worked on. I never had to call before. Each time I was told to hold and he would check on my vehicle. I asked for a rental and never got a call back. He called on Friday finally and I told him I was flying out for a trip on Saturday. I was going to be gone for 10 days. They said they would pay for transportation to the airport. When I told them how much it was they said they couldn’t pay for that much. The truck magically was fixed by 5 that day. I think there is something fishy going on. As of right now truck is driving ok. I’ll keep you all posted.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Customer service

I was very pleased with my service experience. Beverly was my service writer. She did an excellent job. I received a follow up call the next asking if my car was ok after my service. I will say I was shocked to get a call. The service dpt. has improved their customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you so much again for your feedback! We hope you have a great day!

Customer

We had a oil change, tire rotation, and a new key made for Chevrolet. Very good service with these three. The car was purchased at Buckalew in 2010. We were having problems with the OnStar System. We were directed to sale person at this location. This sale person could not solve our problem. Directed us to call OnStar. OnStar and Blue Tooth helped me solve a very simple problem. A sale person set up OnStar on this car when we purchased it. If Buckalew is going to sell cars and trucks with OnStar on them they need people that can solve simple problems. Very disappointed in this poor service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Customer Service

We love coming to Buckalew, GREAT dealership to deal with !!!! We won’t go anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for choosing Buckalew Chevrolet as your first choice for all your automotive needs! Thank you so much again for your feedback! We hope you have a great day!

2018 Chevrolet Tahoe

Outstanding service, no hassle buying. I explained exactly what I wanted, vehicle, price etc. and they delivered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Buckalew Chevrolet and we hope to see you again soon! Thank you so much again for your feedback! We hope you have a great day!

Rear window replacement

Great service, fast and efficient. Cost effective.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!