Reviews
Pésimo servicio no me especificaron lo que me me iban a
Pésimo servicio no me especificaron lo que me me iban a cobrar y terminé pagando mucho
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Eddy, we're disappointed to hear about your experience and would love to get to the bottom of it with you. Please feel free to contact us directly, or let us know the best way to contact you, and we will reach out. Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
Very friendly, professional help.
Very friendly, professional help. Took time to go over inspection findings and explain to me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
They are kind and attentive with quick service!
They are kind and attentive with quick service! One of the receptionists helped me with the coffee bar!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Journey Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
I like Nissan location and they are very respectful and
I like Nissan location and they are very respectful and knowledgeable about what your car need.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing about your experience with Journey Nissan. We appreciate your business and hope to see you again soon! Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
Poor service.
Poor service. I paid for oil change + inspection for my Nissan pathfinder but Journey Nissan has done only oil change. I asked them before I got back my car if they have done the inspection and they answered yes, everything is good. It's wasn't true because the last service I had had in March,Nissan of Gurnee recommended me to do some repairs I have not done. You guys, you have to do better job like NISSAN OF GURNEE, otherwise...
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry to hear that your recent visit didn’t meet the high standards we aim to provide. We'd appreciate the opportunity to learn more about your experience and work toward a resolution. Please feel free to reach out to us directly, or let us know the best way to contact you we’d be glad to reach out. Your feedback is important to us, and we’d like the chance to make things right. Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
Before I even entered the building I was warmly greeted
Before I even entered the building I was warmly greeted by Ryan who I dealt with from start to finish on my vehicle purchase. It was a very smooth and enjoyable transaction . I can honestly say I liked everything about my Journey Nissan experience. True professionals.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Journey Nissan. We look forward to having you as one of our valued customers for many more years to come! Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
It was an amazing experience buying my dream car from
It was an amazing experience buying my dream car from Journey Nisaan.Karen dealt amazingly. She is so helpful, calm and friendly. They all were very nice and cooperative. I am so happy with my purchase big thanks to Karen she explain everything clearly. It was a great experience.😍
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
Ryan S was fantastic in helping me buy my first Nissan
Ryan S was fantastic in helping me buy my first Nissan car. He was clear and kind. It was easy and smooth car-buying experience. I am happy with the whole process and my out-the-door price. I highly recommend this place and working with Ryan. I was in and out in less than than 2 hours - including a test drive and transferring vehicles! A seamless crew here. Grateful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
Every time I have Victoria as my service consult she is
Every time I have Victoria as my service consult she is very courteous, knowledgeable, and gives excellent customer service!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing about your experience with Journey Nissan. We appreciate your business and hope to see you again soon! Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
Excellent experience – the dealer was both responsive and
Excellent experience – the dealer was both responsive and transparent, making the entire process smooth and stress-free.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122