Reviews
Good, honest place for service.
Good, honest place for service. Most are friendly and are able to help prioritize services for your car. Been taking my car here since I bought it
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Journey Nissan. Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
Great service all around the service center communicated
Great service all around the service center communicated with me and got my car completed ahead of time. Always up to date and sending reminders. Great job all around.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your thoughts about your experience with Journey Nissan. We appreciate your business and hope to see you again soon! Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
Pleasant and trustworthy I always buy my trucks from this
Pleasant and trustworthy I always buy my trucks from this dealership and they service all
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Journey Nissan. We look forward to having you as one of our valued customers for many more years to come! Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
they were really nice and patched my tire for $30.
they were really nice and patched my tire for $30. my tire hasn't had any problems since. it would have been nice if they had patched it the first time i came in though. i had to come in again to get it fixed because they couldn't find the hole the first time.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience. If you would like to further discuss your visit, Mia, feel free to contact us at your convenience. Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
Excellent always Always takes care of the concerns I have
Excellent always Always takes care of the concerns I have with the car. Always a gentleman.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
Jose Details and kind Informative Jose was helpful and
Jose Details and kind Informative Jose was helpful and understanding I don't need to say more words
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Journey Nissan! Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
Gave me a great car.
Gave me a great car. I got the color car that I wanted to get.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
Very kind and helpful.
Very kind and helpful. Love my new car. Looking forward to the future with Nissan. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Journey Nissan. Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
If they had secured all 4 tires before setting up my 1st
If they had secured all 4 tires before setting up my 1st service appointment, then I would not have had to waste my time coming back for a send service appt. Tim did keep me informed through the process and had my service completed as fast as he could with the product delays. Friendly service team and I will keep coming back.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Mark, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tim and our team, and we look forward to working with you again. Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
Excellent customer service, quality vehicles, sales
Excellent customer service, quality vehicles, sales people are very professional. Great experience start to finish.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122