Journey Nissan

This is a straightforward, no pressure, friendly dealership. Thalena answered all of my inquiries with ease. Their warranties are unmatched. Stop and ask for Thalena. She provides great service and is awesome at helping identify the best vehicle to suit your needs.

Very professional and considerate and dedicated to serving the people with Honesty as well that is what we need

Ryan is the best! He was kind, attentive, was patient and really worked hard to find the right car and price. I will be back in the future for sure!

I was about to trade in my 2010 Honda Pilot with 172500 miles on it but maintained very well. I was looking for trade-in KBB value. The representatives from Journey made me to drive for 3+3 ( 6 hours) and 300 miles in total to hear the auction value ( predefined for 175k miles). Waste of time and do not value the time and money of the customers

She was very friendly and accommodating to what I was looking for. She explained everything in great detail. She made sure I understood everything that I was signing and answered all my questions. She was able to help me get a great deal for my new car. She was knowledgeable about the car. After the purchase of the car she has also helped finish off any last minute items that have come up. Her communication is incredible. I always know what is going on with my purchase of my vehicle.

I really appreciated the price match Tim was able to provide me for the transmission fluid flush. He went above and beyond for me as he has previously as well

Brought my car in for service (oil change and low tire pressure) and a warranty issue. Was told they would need my car for a full day (fine) then that turned into 3 days. Got my car back, my cables for my devices were gone, my car was incredibly dirty, my windshield was so mucked up from arms and handprints that everything was blurry. They put air in my tire but then when I left on a work trip and came back, my tire was flat at the airport (don't even get me started on how difficult it is to get someone to change your tire in an airport garage and now my car isn't accelerating right. I would not go back. I've been going there for years but this was the WORST experience and I guess you can say that due to new ownership. I don't recommend Journey Nissan for service.

Completely validated every caricature about used cars salesmen. Thalina, who had limited knowledge due to her time on the job, did her best, but frankly her lack of training showed, and that's not her fault. She should not have been put out on the floor until she had full training. Richard in finance was as helpful as he could be. But I found it distressing that everybody else was pretty rude when I asked them questions about pricing or anything else. All cars should come with 2 key fobs, and the fact that mine had one and that nobody seemed to care to help me out except to charge me for another was unacceptable. In fact, those with whom I dealt on this particular issue, we're outright rude. I have been using this dealership for years for my nissan car. Your service department has always the good. I probably would never buy another used car from you,however. As a woman, I couldn't help but feel that I was being taken advantage of at every turn and that I should have brought some gentlemen along with me. Isn't that a shame that I would feel that way?

On time, very courteous and followed up after the repairs were completed to make sure I was satisfied with the work. Beat my expectations.

Danny was able to get me in right away when I called about a bad vibration in the right front. I was due for an oil change so the scheduled maintenance was completed but the vibration was diagnosed and fixed also. Always friendly and prompt service.